Perceptions like `nothing remains the same', `only change is permanent', `the only constant in our lives is change', `change is inevitable' , evoke insecurity. It seems that nothing is enduring or deep-rooted. Why do we eulogize change so much that we do not cherish `stability'? One cannot contest the importance of change but it has no significance without stability. This paper discusses the Law of Change and Stability—as derived from the First Law of Thermodynamics—and its relevance to the concept of change in organizations. It suggests a different perspective for looking at change and its management, both at the individual and the organizational levels.
Change
management is a very popular concept today. Books, articles, and consultancies
are providing ready-made prescriptions to manage change. Is change so difficult
to manage or have we made it to appear so? Are our lives not changing daily? Do
we bother much? Isn't change a very normal and inherent part of our lives? Then,
why does the term, `change', send a shiver of apprehension down one's spine?
According
to Axelrod (2003), a known organizational consultant, "traditional change
managementdesigned to infuse new life, creativity and innovation into an organizationinstead,
breeds increased resistance and cynicism. Instead of synergy, at times it results
in polarization, with members of the change management team dictating strategy
on one side, and the remainder of the organization hovering fearfully on the other.
Instead of reducing bureaucracy as intended, change management actually increases
it, creating a parallel organization of committee members who are supposed to
represent a microcosm of the total organization, but end up operating in isolation.
And, instead of leading to the creation of a team-based organization, it reinforces
top-down management, as leaders try to force their version of change upon a resistant
workforce."
The
researcher feels that the process of change in organizations and the dynamics
involved can be compared to the physical law of `change and stability', derived
from the First Law of Thermodynamics. The similarity also highlights the fact
that physical laws and their operations do not exist in isolation with the social
world. Many useful insights about human nature and its interlinks with the working
of physical elements is indicated. |