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The IUP Journal of Risk & Insurance


October '07
Focus Areas
  • Risk Management Approaches

  • Risk Management tools

  • Risk Management Practices

  • RiskHedging Techniques

  • Insurance Underwriting

  • Reinsurance underwriting

  • Alternate Risk Transfer

  • Catastrophe Exposure Management

Articles
   
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Gender Issues in Post-Disaster Resilience Building Through Microinsurance
A Study on the Application of `Martingale Approach' to the Management of Pension Liabilities
An Explorative Study of Life Insurance Purchase Decision Making: Influence of Product and Non-Product Factors
A Study on Customers' Preference towards Insurance Services and Bancassurance
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Gender Issues in Post-Disaster Resilience Building Through Microinsurance -- Jyotirmayee Kar

In the aftermath of disaster, all policies zero-in on relief and rehabilitation measures. Increasing the coping capacity of the victim also remains a cause of concern but always plays a second fiddle. Women, more vulnerable to such hazards, often receive little attention for their specific needs. This paper highlights some issues related to the vulnerability of women and underlines the role of microinsurance in enhancing the coping capacity of the affected people in general and women in particular. It is also true that making the poor and downtrodden aware of the benefits of microinsurance and collecting a regular premium from them is an uphill task. The paper makes a humble attempt to come up with a few proposals to make such a scheme work with the bankable and creditworthy poor. The roles of SHGs, active NGOs national and international insurance companies need to be highlighted. It also incorporates the successful case studies of Vimo SEWA of Gujurat, CSD of Nepal and WWF of Southern India, and observes that their action can be emulated in other disaster vulnerable areas.

Article Price : Rs.50

A Study on the Application of `Martingale Approach' to the Management of Pension Liabilities

-- Donatien Hainaut and Pierre Devolder

This paper determines the optimal asset allocation of pure endowments insurance contracts, maximizing the expected utility of terminal surplus under a budget constraint. The market resulting from the combination of insurance and financial products is incomplete owing to the unhedgeable mortality of the insured population, modelled by a Poisson process. For a given equivalent measure, the optimal wealth process is obtained by the martingale approach, and the investment strategy replicating at best this process is obtained either by martingale decomposition or by dynamic programming. The paper also illustrates this method for CARA and CRRA utility functions.

Article Price : Rs.50

An Explorative Study of Life Insurance Purchase Decision Making: Influence of Product and Non-Product Factors

-- Prashanta Athma and J Ravi Kumar

In the globalization policy, insurance companies face a dynamic global business environment. The existing insurers are facing challenges from non-traditional competitors who are entering into the retail market with new approaches and through new channels. While quality of service is the main influencing factor in the finance market, in the insurance market, product attributes are the main factors that influence the success of insurance companies. Though, there has been growth in life insurance industry over the past years, comparatively, insurance penetration in India has not increased in spite of the considerable growth potential of Indian life insurance market. With liberalization, many insurance players have entered this field from the year 2000, and the task before them now is to identify what factors the prospective policyholders look for in selecting the policy and to what extent these factors influence in decision-making. In this context, this study assumes importance. The main objective of the paper is to identify the factors which the consumers take into consideration before selecting Life Insurance Products and determine the extent to what these factors are taken into consideration for choosing the life insurance products. This research is carried out by collecting primary data from 200 policyholders of Life Insurance Corporation of India through self-structured questionnaires. The sample consists of 100 policyholders from urban area and 100 policyholders from rural area. c2 test is employed to test if there is any association between Residency and Attributes of the product. Further, Proportional Method of Association is used to find out which factor has more influence. Both, product and non-product attributes have been found to be important in selecting a policy but they have been rated differently. Rating is different in urban and rural areas.

Article Price : Rs.50

A Study on Customers' Preference towards Insurance Services and Bancassurance

-- Rajkumari M

Bancassurance is a channel of distribution of insurance products through banks. A number of insurers have already tied up with banks and some banks have already flagged off bancassurance through soft launches of select risk products. Bancassurance has been gaining momentum in the Indian market. This study is carried out to understand the position of private players when compared to public, and also to find the most preferred policies with these leading companies. It also aims to analyze the segment wise preference among different age groups. The study has been undertaken in order to identify the customers' attitude towards purchase of insurance products and also their knowledge on the bancassurance formats available through banks. The study concludes that there is a low level of awareness about bancassurance among bank customers and thereby gives suggestions to improve insurance penetration levels.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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