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Management
Global CEO
October '09
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Twelve Reasons for Project Management Failure
Essential Signals of Successful Innovation Leaders
Managing in Turbulent Times : Creating Value through Strategic Divestments 
Leadership Traits : Managerial Perspective for Different Sectors  
Leadership during an Economic Slowdown  
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"The Loot does not mean that we are looting the customers, but that we are offering them discounts which are so good that it gives them the idea of having looted the store."

-- Jay Gupta
Customer Care Executive
and Managing Director,
The Loot, Mumbai.

"The Loot" is a multi-brand discount store, offering customers a wide range of products in apparels, footwear and accessories for men, women and kids with discounts ranging between 25% - 60% - throughout the year. The store retails brands, like Reebok, Puma, Levis, Red Tape, Lee, Wrangler, Spykar, Allen Solly, Van Heusen, Eccentrics, Ruff, Gini & Jony, Lilliput, Killer, Bus Stop, Indian Terrain and many more, in all approximately numbering 100 brands.

Twelve Reasons for Project Management Failure

-- Dr. Stephanie Jones and Paddy Duffy

With failure inevitably plaguing many of their projects, CEOs must be wary of what might go wrong. Their project managers are the key to success at the outset. They must clearly articulate their needs upfront. CEOs must avoid being influenced by architects and designers before clarifying budgets. They must delegate to deputies without keeping a hidden agenda and ensure that projects are adequately and reliably financed, allowing time for successful completion, including unforeseen emergencies. They must manage all project relationships, enabling the project manager to overcome real or potential disasters.

Article Price : Rs.50

Essential Signals of Successful Innovation Leaders

-- Dr. Gary Oster

Continuous innovation is an essential activity of every corporation in the dynamic global marketplace, and determines the ongoing viability of the organization. Employees continually observe, analyze, and mimic the words and actions of the corporate CEO. Every action of a CEO is a form of communication, a `signal' that imparts meaning to employees. To maintain credibility, the words and actions of the CEO must be logically consistent. This article lists ten key methods a CEO should use to actively signal support of innovation.

Article Price : Rs.50

Managing in Turbulent Times : Creating Value through Strategic Divestments

-- A Venkata Subramanian

The global meltdown and the ensuing turbulence have put a premium on focus and efficiency. Businesses have to find new ways to optimize their business portfolio, focus on their best and divest the rest. Creating value through strategic divestments calls for a disciplined and planned approach. Corporate strategists who are used to spending a lot of time and energy on acquisitions should also devote time and attention to divestment management—they should learn to strategically link destruction/divestments with creation/acquisitions.

Article Price : Rs.50

Leadership Traits : Managerial Perspective for Different Sectors

-- Sumeet Gupta

The multidimensional effects of Liberalization, Privatization and Globalization (LPG) have changed the organizational structures and systems. Different organizational structures in different sectors pose different challenges for the leaders, which has to be dealt by the leader in an effective manner. Leaders have to focus on social capital and build more productive relationships that enhance networking, collaboration and resource exchange.

Article Price : Rs.50

Leadership during an Economic Slowdown

-- Y Ramakrishna

Leadership always plays a critical role in organizations in any type of situation. It is easy to display leadership during boom-time, where every move generally yields positive results. At the same time, it is very difficult to win over competition during this period. Leaders worldwide feel that it is both simple as well as difficult to manage organizations during an economic slowdown or recession. In the present scenario of worldwide economic slowdown and credit crunch, the focus has totally been shifted to the role of leadership and the type of leadership to be displayed by leaders to continue to survive and emerge as winners.

Article Price : Rs.50

Ranbaxy's Sell-off to Daiichi :Rise of a New Business Model in Global Pharma?

-- Girija P and Faraz Shafiuddin

The fast-growing emerging markets have gained considerable significance with the big pharma companies losing out on their global market share. India, the growing hub of R&D in global pharma, is fast catching up as an alternative for sustaining competitive advantage. In 2008, the sell-out decision by Ranbaxy, the largest pharmaceutical firm in India, is seen as a sign of the changing dimensions of faster consolidation in global pharma. Ranbaxy, a generic firm, sold its majority stake to Daiichi-Sankyo, a top Japanese innovation company, setting a new trend. The cross-border acquisition is perceived as a growing tendency of companies to focus on future sustainability than on mere profit margins. Both companies are complementing each other, with Ranbaxy foregoing its interests in the national market for stronger global competitiveness. This hybrid model has triggered a new phase of M&A in global pharma, as big pharma companies start desperate measures of new mutual collaborations and alliances to risk losing their market share from their generic players.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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