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Insurance Chronicle 


January' 07
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Second Generation Insurance Reforms in Non-Life Sector : Blueprint for Higher Insurance Penetration
Insurance Tomorrow
Indian Insurance Industry : The Road Ahead
Privatization of Insurance Industry in India : The Growth
Should We Be Scared or Prepared? : The Toy We All Adore
Automobile Insurance Industry in India : Issues and Challenges
Market Conduct and Insurance Regulations in India
Grievance Handling Mechanism and IRDA
Catastrophe Models : The Road Ahead
Catastrophe: Meaning, Analysis and Impact on Insurance
Healthcare versus Health Insurance
Distribution Channels of LIC : Are They Effective?
ULIPs : Longing for Long-term
     
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Second Generation Insurance Reforms in Non-Life Sector : Blueprint for Higher Insurance Penetration

- - Arjun Bhaskaran

Increasing the penetration of non-life insurance is required for supporting Gross Domestic Product (GDP) growth and liberal markets. Detariffing will contribute in a big way, but additional steps required would include elimination of Quasi Fiscal Activities (QFAs) by PSU non-life insurers, listing of PSU insurers, migration to centralized IT systems, implementation of Quality and Information Security, adoption of outsourcing and diversification into offshore processing opportunities.

Article Price : Rs.50

Insurance Tomorrow

- - Samuel B Sekar

Tomorrow's insurance industry will be a blend of opportunities and challenges, demanding significant adjustments from the insurance players. The adjustments required from them may be in the areas of global warming, terrorism, etc.

Article Price : Rs.50

Indian Insurance Industry : The Road Ahead

- - T S Rama Krishna Rao

1999-2000 was a landmark year in the history of Indian insurance industry. The year 2007 is going to be another watershed for the industry. Detariffication from January 1, 2007 will totaly change the complexion of the non-life industry. Financial inclusion is being emphasized in various fora. The insurance industry will have to play a vital role by providing health insurance and other insurance products for the poor.

Article Price : Rs.50

Privatization of Insurance Industry in India : The Growth

- - Sabera

The entry of private players helps in spreading and deepening the operations in the Indian insurance sector which in turn results in restructuring and revitalizing of public sector companies. The article looks at the business strategies of private insurance companies and the future expectations of the insurance industry.

Article Price : Rs.50

Should We Be Scared or Prepared? : The Toy We All Adore

- - Praveen Gupta

All businesses will face increasingly new threats from all kinds of unexpected fronts. The most recent challenge to some of the leading automobile manufacturers, from the US and Japan, comes in the form of a lawsuit in the state of California. It holds them responsible for causing greenhouse effect. To what extent this will remain restricted to the car manufacturers and what are the possibilities of motor insurers getting dragged into the ring, needs to be seen.

Article Price : Rs.50

Automobile Insurance Industry in India : Issues and Challenges

- - Sankarshan Basu

The unprecedented growth of the automobile market in India over the last decade has increased the need for automobile insurance. However, the processes that govern these products have not yet changed. This article looks at some of the key issues facing the automobile insurance industry and the challenges ahead.

Article Price : Rs.50

Market Conduct and Insurance Regulations in India

- - G V Rao

Irrespective of the regulatory mechanism in place, unless there are stringent penal provisions in force against the regulatory breaches by insurers, consumer interests are likely to suffer. As the insurance contract is between a highly experienced insurance professional and a general novice in insurance, the consumers require regulatory protection. The Authority too is reluctant to intervene in disputes, lest it is seen as bringing undue pressure to bear on the insurer. There is a need for this logjam to be broken. It is for the Authority to decide how best it should discharge this responsibility.

Article Price : Rs.50

Grievance Handling Mechanism and IRDA

- - A V Narsimha Rao

IRDA is established with a mission to promote orderly growth and protect the interests of the policyholders. In spite of formulating various regulations and guidelines, due to conflicting nature of interests of the parties, a number of disputes arise and the policyholders suffer. IRDA has directed the insurance companies to have an effective grievance settlement mechanism and also establish a grievance cell at its office. A number of other alternative measures are available to the policyholder. But, other avenues are cumbersome, time-consuming and expensive. In the present emerging free and competitive market scenario, insurance companies should devise a strong mechanism to handle the grievances of consumers with an appellate authority to IRDA.

Article Price : Rs.50

Catastrophe Models : The Road Ahead

- - Jayshree Bose

With catastrophe losses spiraling the world over, and with India possibly going in for a liberalized era of detariffing, predictive catastrophe models are likely to play an increasingly important role in the insurance industry. The article is an insight into what difference they will make to the insurance industry in future.

Article Price : Rs.50

Catastrophe: Meaning, Analysis and Impact on Insurance

- - R.Chandrasekaran

Catastrophe (CAT) in the insurance parlance refers to the possibility of exposure to an accumulation of losses from one event. In other words, a single event causing loss to more than one risk at the same time is normally referred to as a catastrophic event. It can be a natural event, like, earthquake, flood, volcanic eruption, wild fire, hurricane, landslide, pandemic and winter storm or can be a man-made event like the one that affected the twin towers at New York on 9/11, industrial contamination and technological failure.

Article Price : Rs.50

Healthcare versus Health Insurance

- - U Jawaharlal

Providing proper healthcare to the entire population is a monumental task in a vast country like India, with its massive population. The state should take the lead in putting in place measures to achieve this. However, there should be strong support in the form of coverage for a large chunk of the population as also viable private health insurance, if India were to achieve "health for all".

Article Price : Rs.50

Distribution Channels of LIC : Are They Effective?

- - Rajesh C Jampala and Bh Venkateswara Rao

LIC, the giant in the insurance industry, has relied heavily on its agency force to market its plans for quite a long time. With the opening up of the insurance industry in 1999, the Insurance Regulatory and Development Authority (IRDA) allowed insurance companies to utilize alternative distributive channels such as corporate agents, brokers, referrals, etc. The LIC has tied up with 31 banks and 100 brokers in order to improve its business. But the contribution of the newly emerged channels to the total new business of LIC is just 1.21% only in 2004-05. An attempt is made to assess the contribution of different distribution channels to the overall new business performance of the LIC.

Article Price : Rs.50

ULIPs : Longing for Long-term

- - Amit Singh Sisodiya and Ankur Gupta

The insurance regulator's latest guidelines would go a long way in correcting the perception that ULIPs are vehicles for making quick gains. Until recently, Unit Linked Insurance Plans (ULIPs), sold like hot cakes. Investors liked them as ULIPs offered not just insurance cover but also provided tax relief as well as an opportunity to earn market-linked returns. However, as the stock market boomed, the insurance aspect took a back seat as ULIPs were increasingly being seen as more of a tool to make short-term gains. No one cared as long as the stock prices continued their uptrend.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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