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The IUP Journal of Supply Chain Management

December' 07
Focus

This issue deals with the logistics theory in general and logistics optimization in the dairy industry. Hence, it contributes to both, theory development and practical application..

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Logistics Theory Building
Lot Sizing Decision: A Case Study of an Indian Dairy Supply Chain
Developing a Cost Analysis Model for the Optimization of Milk Collection Process at Dinshaw's: A Study
A Framework for Assessment of Supply-Related Risk in Supply Chain
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Logistics Theory Building

-- Gyöngyi Kovács and Karen M Spens

Building theory can be thought of as a never-ending journey. Theory building is particularly important to disciplines that are emerging and growing. Compared to older and more established academic disciplines, logistics does not have a rich heritage of theory development. This paper aims to construct a framework that combines different research paradigms with research approaches for logistics theory building. This framework can be used for positioning studies that aim at building and articulating core logistics theories. The framework is illustrated by providing examples from logistics research adhering to different research paradigms (positivism, scientific realism and interpretivism) and using different research approaches (deduction, induction, and abduction). The paper discusses how these different research paradigms and research approaches contribute to theory building in their own way.

Article Price : Rs.50

Lot Sizing Decision: A Case Study of an Indian Dairy Supply Chain

-- Manoj Kumar

This paper deals with developing a mathematical optimization approach of lot sizing decision for coordination of multiple milk collection centers, milk plant and multiple milk booths in an Indian dairy supply chain. The paper also provides the network structure with Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis of an Indian dairy supply chain. It is based on some important practical considerations, such as total cost of ownership associated with the milk collection centers, milk plant and milk booths, ordering, inventory, net price, delivery, quality and information processing. The total cost of ownership quantifies all costs related to the coordinating milk collection centers, milk plant and milk booths. It is based on the activities and cost drivers determined by an activity-based costing system. The proposed model has been validated by means of sample data for a dairy supply chain situated in Northern India. Three cases are discussed: Case 1: When the milk collection centers and milk booths cooperate and agree to the joint optimal lot size for minimizing the total cost of supply chain; Case 2: The milk collection centers force optimal lot size on the milk booths, which minimizes the dairy farm costs disregarding the milk booth costs; and Case 3: The milk booths force optimal lot size on the milk collection centers, which minimizes the milk booth costs disregarding the dairy farm costs. The effects of changes in model parameters are explored and the realistic strategy arising out of the same has also been provided.

Article Price : Rs.50

Developing a Cost Analysis Model for the Optimization of Milk Collection Process at Dinshaw's: A Study

-- Nidhi Mulik

Cost Analysis Model (CAM) aims to determine the optimum level of milk procurement to ensure minimum profit. If the available milk equals or exceeds this optimum level, only then the route under consideration should be used. The objective is the optimization of the milk collection process so as to bring down the transportation cost as well as the total overhead. A study was done on Dinshaw's at Nagpur to develop the CAM.

Article Price : Rs.50

A Framework for Assessment of Supply-Related Risk in Supply Chain

-- Kunal K Ganguly and Kalyan K Guin

The purpose of this paper is to highlight the importance of the supply side risk assessment in the supply chain and present a framework for measurement. Managing supply chain is very difficult, since various sources of uncertainty and complex interrelationships between various entities exist in the supply chain. There has been a growing emphasis in business on outsourcing activities. The decision to outsource, however, has inherent risk. It becomes imperative to understand the characteristics of supply chain risks. A literature review was conducted on key risk assessment models in supply chain and measurement issues. Various dimensions of supply chain risk were explored. This was followed by exploratory interviews at different levels. Based on the insights gained through them, a conceptual model for assessment of supply side risk is presented. This paper advocates a fuzzy decision methodology that provides for an alternative framework to handle supply chain uncertainty, while there is a lack of certainty in data or even lack of available historical data. The assessment of risk in supply side in the supply chain is an attempt to address the relatively less explored area. The framework will be beneficial to researchers and practicing managers in identification of risk parameters and improvement of reliability in the supply chain. This paper explores research in the less explored area and offers practical help to researchers and practitioners in providing a direction for reducing uncertainty in the supply chain.

Article Price : Rs.50
 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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