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Management

Effective Executive


December '09
Regular Features
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The Impact of Government on Business: The Example of the Turnaround of the Economy of Ireland
The Ideal Role of Government in Healthcare: Visibly Invisible
Organizational Loyalty: How Leaders are to Nurture it
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Business, Inequality and Politics: Flattening of Gaps?

-- Guillermo D'Andrea

The so called `flatness' of the world shows that in spite of the progress of globalization, several gaps still need to be addressed, particularly in emerging markets. This opens an incredible opportunity for companies to cater to the needs of the global emerging consumers, as they increasingly rise out of poverty. But to focus on this, companies need to rethink not only their business models, but also the impact their actions have in emerging societies which often lack strong regulatory systems.

The Impact of Government on Business: The Example of the Turnaround of the Economy of Ireland

-- Stephanie Jones and Paddy Duffy

The economy of Ireland has under-gone a dramatic transformation over the last 30 years. In the 1990s, this small European republic became a shining example of economic turnaround, predom-inantly supported by government initia-tives in the areas of foreign direct investment, low corporate taxation, free education, and the building of strong links between academe and indus-try. The government proactively helped attract new business from outside, especi-ally facilitated by the English-speaking skills of the population and their location as a gateway to Europe.
Article Price : Rs.50

The Ideal Role of Government in Healthcare: Visibly Invisible

-- David Jack Cherrington

The ideal role of government regar-ding healthcare is one that minimizes its intrusion into the industry, maximizes the accessibility of healthcare to every-one, and prevents fraud and deception. This is best accompli-shed by having all malpractice cases decided by state-run expert panels, encouraging individual health savings accounts, requiring catastrophic insurance coverage, taxing employer-provided benefits, standardizing the format for electronic health records, and funding basic research. Healthcare is not a right, and more insurance is not the answer.
Article Price : Rs.50

GOVERNMENT & BUSINESS

The Japan Model: Applied Elsewhere?

-- Dr. Jay Rajasekera

Japan is the first non-Western country to achieve industrialization. What helped Japan to move fast and become the second largest economy of the world, was the `Japan Model' which was unique, at that time. Indeed, several Asian countries had successfully adopted Japan model. Even the fast-paced economic development in China has some elements of Japan Model in it. Has this model run out of its lifespan or does it still have some life?

Strategy When Government Matters: How to Implement Non-market Strategies

-- Dr. Pedro Parada

Non-market strategies matter and are highly relevant in the context of internationalization and globalization. They incorporate multiple stakeholders in strategic thinking. There are several areas where companies may engage stakeholders in carrying out non-market strategies. While the value of non-market strategies should not be overestimated, it would be unwise to overlook them. How can firms manage their relationships with relevant stakeholders from a strategic perspective? This article presents the mechanisms that companies may resort to in implementing non-market strategies.

Affirmative Action by the Corporate Sector: Partnering the Government towards Social Equality

-- Dr. Abhishek Nirjar and Dr. Raj Kumar

A dialogue is on to consider whether the reservation for jobs in the private sector be introduced for the disadvantaged sections of the society. The government desires to come up with legislation to this effect. This article provides a way out of this situation for the companies by urging them to engage in affirmative action as a component of being socially responsible

Public value Innovation: Supporting Government Business Civil Society Collaboration

-- Dr. S Raghunath and Usha Raghunath

Social and economic development is about responding to critical social problems and acting in the social interest such that those stakeholders in society who have least access to resources due to various factors are enabled and empowered to access the resources needed for their social and economic growth in an environment of good governance.

The Global Economic Crisis: Government Policies in China and its Commercial Impact

-- Zhang Jin, Dr. Irene Hon-fun Poon,
Professor Wu Feng Yu, Moshe Banai and Wes Harry

This article examines the interlinks between Chinese government policies and business activities. The connections between demographic policies in China, internal migration, contracts for payment of goods and international trade are discussed in the context of the economic crisis which started in 2007. The likely future for banking, trade, employment and government policies are discussed. The consequences of these issues will have a serious impact throughout Asia and beyond.

Audacity to Create a Social Stock Exchange: Impact Investing

-- Prof. Durreen Shahnaz

PERSPECTIVE

The Moral of the Moment: Big Government...The Wiping Boy for What Ails Us

-- Rob Jolles

© 2009 Rob Jolles. All Rights Reserved.

It was clear to me that in many companies both in the US and in India, the top line was a VANITY, the middle line was a CALAMITY and therefore the bottom line has no SANITY. It is clear that the only REALITY is cash flow.

-- Dr. Bala V Balachandran

That is because financial flows dominate exchange rate markets in the short run.

-- Dr. Alan R Beckenstein

Organizational Loyalty: How Leaders are to Nurture it

-- GRK Murty

Loyalty, as a tool to build everlasting relationships, is as old as Ramayana. But its accomplishment in today's globalized businesses has become a daunting task for leaders. Nevertheless, there are ways to build it.
Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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