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Marketing Mastermind Magazine:
Mohanlal Jangid Financial Investments Ltd: Customer Service as the Fulcrum
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Nutraceuticals are essentially food products and derivatives which have a health promoting or medicinal value. Nutracueticals include functional foods, dietary supplements, sports and energy products, etc. The manufacture and sale of nutraceuticals is on the increase. They are also quite useful as a strong line of defense against lifestyle illnesses and ailments. However, regulatory measures need to be streamlined in order to facilitate directed growth of this industry.

 
 
 

The subprime crisis and other events of the recent past have brought to the fore the importance of ethics and professionalism in creating stakeholder satisfaction. Cutthroat competition, together with globalization and technological developments, has provided organizations with both challenges and opportunities, alike. The facts that differentiate successful organizations from those that go into oblivion are no longer product features alone. Today's situation calls for leadership that promotes a good work culture among the rank and file of the organization, which not only makes it the darling of the stakeholders, but also equips it to adapt to periodical changes brought about by external forces.

Customers of today are ever on the look-out for that extra thingbe it product benefits, additional service or even some marginal value addition to the offering. This becomes quite challenging for business organizations, as they have to constantly upgrade their product portfolio, on one hand, and also maintain or enhance the services element, on the other.

A passing glance at Mohanlal Jangid (MJ) would make one perceive him as an unremarkable personality. However, he is one with uncommon traits. Hailing from the Marwari community, known for its business skills, MJ was yet a different individual right from childhood. He possessed traits which were not common to his community. His strong aptitude for education motivated him to complete his schooling with good grades, which was generally not a priority in his family circle. Rather, they were for their offspring's joining the family business at the earliest.

 
 
 

Marketing Mastermind Magazine, Mohanlal Jangid Financial Investments Ltd, Customer Services, Subprime Crisis, Business Organizations, Business Skills, Insurance Companies, Insurance Sectors, Financial Management, Information Technology, Customer Services, Electronic Clearing Services, Systematic Investment Plans, Unit Linked Insurance Plans, ULIP, Financial Instruments.