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The IUP Journal of Corporate Governance
Focus

Corporate governance is an institutional arrangement that not only addresses the agency problem between shareholders and managers of the firm, but also provides the context for the decisions taken by the top management of the firm. In this context, the first paper, “The Relationship Between Ownership Types and Corporate Governance and Disclosure Practices of Firms Listed on Indian Stock Exchange” by Pankaj M Madhani, empirically investigates whether ownership types influence the corporate governance and disclosure practices of firms. This research focuses on firms across various sectors listed on Bombay Stock Exchange (BSE) and segregated according to types of ownership, i.e., foreign firms, private sector firms and public sector firms. Such firms are diverse entities with different management philosophy, responsibility and structure; hence, this research seeks to identify whether corporate governance and disclosure practices of firms with various ownership types are significantly different. It also describes and compares the salient features of different ownership types. The findings shed light on the governance and disclosure practices of firms segregated according to ownership types in the legal and institutional environment of India. The paper concludes that there is no statistically significant difference in the corporate governance and disclosure practices of firms across various ownership types and identifies the reasons for it.

An effective board is perceived as a prerequisite for sound corporate governance practices based on the view that the board guides long-term corporate strategy, puts the key agents in place to implement it, and monitors the performance against the strategy set out. In short, effective boards are likely to positively influence firm performance. Extending this research further, the second paper, “The Nature of Corporate Board Structure and Its Impact on the Performance of USA Listed Firms”, by Shweta Mehrotra, attempts to examine board structure and its relationship as well as impact on the financial performance of firms listed in USA stock exchange. The sample data covers 100 firms listed on New York Stock Exchange (NYSE) representing equal mix of large cap and mid-cap firms. The time period of the study is five financial years, i.e., from 2008-09 to 2012-13. The findings reveal that high frequency of meetings adversely affects the firm performance, whereas combined board leadership structure positively contributes to firm performance. Also, financial performance is independent of board size and composition. In order to get a holistic performance view of firms, future research should focus on nonfinancial aspects of performance such as customer satisfaction, employee satisfaction and investor confidence.

Ethics refers to moral demands regarding the business and is based on a theory of the relationship between business and society. It is recognized that ethics is a good business investment that generates long-term business performance and enhances the trust and confidence of stakeholders. The last paper, “An Empirical Study of the Extent of Ethical Business Practices in Selected Industries in India”, by Puneeta Goel and R S Ramesh, focuses on this topic in the Indian context. The sample comprises 120 companies selected from the list of ET 500, representing eight industries for the financial year 2012-13. The top 15 companies based on revenue from eight industries, viz., iron and steel, IT and computers, engineering and electrical, auto and ancillaries, pharmaceuticals, chemicals and fertilizers, oil refineries, and power, diversified and consumer appliances have been considered for the study. Ethical actions by firms refer to processes, activities and events conducted on ethical basis and go beyond the firm’s daily functions. The ethical identity of firms is represented by indicators such as corporate governance, Corporate Social Responsibility (CSR) along with sustainability and triple bottom line. To determine the extent of ethical practices followed by the companies, a set of 20 parameters based on corporate governance, CSR and sustainability has been used. The findings of this study emphasize that most of the companies in India have initiated ethical practices and started following mandatory and non-mandatory norms of corporate governance, CSR and sustainability. However, the paper concludes that there is a significant difference between the different industries in following and reporting ethical practices in India.


--Pankaj M Madhani
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Corporate Governance