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The IUP Journal of Corporate Governance
Focus

Traditionally, corporate governance and disclosure practices of firms are associated with variables such as board size, board independence, board committees, ownership concentration, cross-listing of firms, CEO duality, auditor selection, and firm characteristics (like size, age, leverage, nature of industry, origin and types of firms, viz., institutional ownership, family ownership, managerial ownership and government ownership). In this context, the present issue specifically focuses on the firm-specific drivers of corporate governance such as structure-related variable (i.e., institutional ownership) and market-related variable (i.e., industry nature and type).

The first paper, “Corporate Governance and Disclosure Practices of Firms: The Impact of Nature and Types of Intellectual Capital”, by Pankaj M Madhani, examines the relationship between the nature and types of Intellectual Capital (IC) and corporate governance and disclosure practices of firms. IC refers to and includes relatively intangible and/or hidden assets of enterprises that are or can be leveraged to create value for the stakeholders of the organizations. To date, the growing economic relevance of intangibles has hardly been reflected in mandatory rules accepted by international reporting standards. Hence, quite a number of firms voluntarily publish information on their intangible asset stocks. However, there is not much research on IC asset types and its influence on corporate governance and disclosure practices of firms. The first paper focuses on this topic.

The sample firms selected for this research represent different sectors of IC intensive firms listed on Bombay Stock Exchange (BSE). These firms are further segregated according to types of IC, viz., human capital, structural capital and relational capital. This research calculates IC intensity ratio for sample firms, and studies the relation between IC and corporate governance and disclosure practices. The paper analyzes the key characteristics of IC intensive industries of sample firms and investigates the impact of nature of industry in terms of IC intensity and types on corporate governance and disclosure practices. The research finds no statistically significant difference in the corporate governance and disclosure score of firms across various IC intensive sectors segregated according to types of IC and provided reasons thereof.

The second paper, “The Effect of Institutional Ownership on Firm Performance”, by Tripti Nashier and Amitabh Gupta, inspects whether institutional investors are active monitors or passive investors. The emergence of institutional holding has led to remarkable changes in the ownership structure and corporate governance of firms. As institutional investors hold large blocks of shares, they are able to protect their investments by influencing the management of firms directly or indirectly. The efforts of the institutional investors lead to alignment of interests of management with those of shareholders. Therefore, as conflict of interest is reduced, it decreases the agency costs and increases firm performance. Prior research studies on institutional ownership and firm performance relationship have suggested various hypotheses such as monitoring, conflict of interest, strategic alignment and efficiency abatement hypothesis to underpin the role of institutional ownership. However, these hypotheses provide the contrasting arguments and evidence regarding the relationship.

Therefore, this study aims to investigate the role of institutional investors in the Indian context. The Indian stock market attracts more foreign institutional investors than domestic institutional investors, which suggests that investors from across the globe are deeply interested in investing in India. Being an emerging economy, India has a different regulatory framework than developed economies where the role of institutional investors has already been examined at length. Thus, this paper examines the relationship between institutional ownership and firm performance for a sample of 11,136 firm-year observations from 1,392 non-financial firms listed on the BSE from 2007 to 2014. The study concludes that institutional ownership, both domestic and foreign, has a positive impact on firm performance, as the institutional investors actively monitor the management of the firm in which they invest, thereby leading to better firm performance.

--Pankaj M Madhani
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Corporate Governance