A major challenge to managers is to train and assist users in acquiring, organizing and applying
information constructively. Information technologies have the potential to enable
organizational learning (Robey et al., 2000). It is important that employees recognize the
value of IT systems and IT tools in the organization’s capacity to learn (Janson et al., 2007). IT
can play a substantial role in processing, storing and retrieving data, information, explicit
knowledge and in some cases tacit knowledge (Coff et al., 2006; and Al-qdah and Salim, 2013).
Information Technology (IT) orientation construct, defined as the tendency of the
organization to provide for and use IT to support communication, capture and share knowledge
and increase the speed of learning, measures the firm’s capability to effectively manage and
use information (Farooq, 2012).