This study is an extension of Wiriyapinit (2007) which explored the aspects of Thai culture
which potentially had an impact on knowledge management in organizations, of which the
seniority system was found to be one. The same study signaled pessimistic concerns as to the
linkage between Thai culture and knowledge management; however, the methodology of the
study conducted was an exploratory case study and therefore could only offer preliminary
research results. Therefore, a need is felt to conduct a more detailed study on the seniority
system in Thailand. In the same research work, it was also preliminarily found that Thais are
unlikely to either disagree with their superiors or express their opinions directly to them.
However, in the literature related to knowledge management, the seniority system was
indirectly addressed and rarely focused on. The discussion was, however, focused on the topic
of leadership in terms of superiors or leaders in organizations potentially playing certain roles
to enhance knowledge management. These are, for example, the role in building trust (Argyris,
1993), in rewarding (Sydanmaanlakka, 2002), and in collaborating (Woods, 2005).