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The IUP Journal of Corporate Governance
Focus

Corporate governance has been studied by researchers from the theoretical as well as practitioners’ perspectives as both these dimensions are complementary in nature. It is necessary to formulate, validate and apply various corporate governance theories to understand the broad mechanism of corporate governance. As various theories and philosophies have provided the foundation for the development of corporate governance systems around the world, it is these theories that is the major focus of this issue.

Against this backdrop, Pankaj M Madhani, the author of the paper, “Diverse Roles of Corporate Board: A Review of Various Corporate Governance Theories”, analyzes the theoretical foundations of corporate governance and identifies various roles of corporate board from that viewpoint. The corporate board (i.e., board of directors) has generally been perceived as the backbone of corporate governance. The board has diverse functions and roles such as control role, strategic role, service or resource provision role and advice and counsel role. There are many theories of corporate governance to explain such diverse roles of corporate boards. Any single corporate governance theory cannot fully explain the complexity and heterogeneity of the board functions in a corporate business. Hence, this research study looks at four main theories, namely, agency theory, stewardship theory, resource dependency theory, and resource-based view theory, to understand board functions. Researchers have started applying multiple theoretical perspectives on the functioning of boards which consider several board tasks so as to capture the richness and variety of boards’ roles and activities.

Moving on to the next paper, “Normative Ethical Theories as Frameworks for Better Corporate Governance: A Practitioner’s Perspective”, its author, Malla Praveen Bhasa, makes an attempt at drawing the attention of ‘ethics’ researchers as well as business practitioners to various ethical theories that complement business actions. As a practitioner, the author feels that among all the normative ethical models, ‘value theory’ offers a potent framework to base one’s business actions in. As value theory framework suggests that value be investigated logically to arrive at a reasonable and acceptable value, it is understood that all stakeholders, including the corporate decision makers, would be well off with the act-consequences. An action is right or wrong based on how the value seeker perceives value and how an individual is affected by it. Corporations should appreciate the value cognitions and value judgments made by their stakeholders to deliver the right value which is construed ethical, irrespective of whether it is right or wrong in act.

In the third paper, “The Relationship Between Corporate Social Responsibility and Financial Performance of Indian Banks”, the authors, Geetika and Akanksha Shukla, explore the type of industry for which relevance of Corporate Social Responsibility (CSR) is under question. The paper attempts to answer the question by determining the impact of CSR on the financial performance of the Indian banks. For this study, a sample of 20 banks consisting of 12 public sector and seven private sector banks is selected for the financial year 2012-13, 2013-14 and 2014-15. It uses regression analysis to determine the impact of CSR expenditure on the financial performance of banks, in terms of Profit after Tax (PAT), Return on Assets (ROA), Return on Equity (ROE) and market capitalization of the banks. The study provides evidence that CSR can help banks in their sustainable development.

In the last paper, “Corporate Governance Practices of Turkey: A Critical Review”, the authors, Metin Toprak and Yuksel Bayraktar, portray the advent of corporate governance in the Turkish economic and financial regulatory and institutional frameworks. The Capital Market Board (CMB) (regulatory authority of corporate governance) law renewed in 2012 reinforced the authority of the CMB over other governmental institutions. CMB law made it mandatory for Bourse Istanbul (BIST) companies to implement corporate governance regulations. NGOs have also contributed to raising awareness about corporate governance in Turkey. The external financing of the companies was heavily based on banks (external finance) as in the continental Europe. Due to the dependence on foreign financing, development of corporate governance in Turkey was relatively delayed when compared to the Anglo-Saxon countries such as the UK and the US. On evaluating the performance of the companies that implemented corporate governance with the non-implementing companies, it is found that the performance indexes of both the sectors do not differ significantly. Hence this research concludes that corporate governance in Turkey is at the stage of initial development and is still treated as a set of procedures and needs time to be internalized.

--Pankaj M Madhani
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Corporate Governance