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Advertising Express


February '08


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TV Commercials: A Boon or Bane? : A Viewer-friendly Ad-management Analysis
Breathing Brands : Use of Advertisement to Create Lifestyle Brands that Live Like Human Beings
Brand Gendering : A Conceptual Framework
Wooing Rural India
Direct Selling : Gaining Big Momentum
Consumer Engagement : The New Buzzword Among Brands and Marketers
Understanding Media Literacy
Testimonial Advertising : Power of Evidence!
Diffusion of Product Innovations in the Indian Retail Market : An Application of Communication Theory
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TV Commercials: A Boon or Bane? : A Viewer-friendly Ad-management Analysis

-- Cshn Murthy

An ever-increasing number of commercials on the television set of a common man raises a number of questions as to what should be the viewer- friendly ad-management policy. As the current number of commercials during the prime time and non-prime time has reached a threatening magnitude, the common man has begun zipping and zapping which frustrates the very concept of ad-planning policy developed so carefully in the last one decade. The article discusses the various consequences of such indiscriminate advertising glossing over the viewers' interests and explores the possibilities of arriving at viewer-friendly ad-management policy to keep the media economy steadily progressive in the next decade.

Article Price : Rs.50

Breathing Brands : Use of Advertisement to Create Lifestyle Brands that Live Like Human Beings

-- Shirshendu Ganguli

Brands have come and gone but over the years certain brands have been built which are no longer brands in themselves, but have real life personalities like human beings breathing in the real world. The article discusses the lifestyle advertising technique which has helped to build such brands with reference to successful advertisements like Lux, Asian Paints' Gattu, etc., and also pros and cons of such advertising and branding methods.

Article Price : Rs.50

Brand Gendering : A Conceptual Framework

-- Arindam Mukherjee

This article introduces the concept of brand gendering. It tells us how the concept of brand gendering has been used as a tool for positioning. It speaks about different strategic roles of marketers. The marketers also have to consider the tastes and preferences of different genders. The article highlights the various factors of brand gendering. It also throws light on the human perception of brand gendering.

Article Price : Rs.50

Wooing Rural India

-- Kisholoy Roy

Strategies related to effective distribution of products play a key role in the success of major brands in rural markets. The Fast Moving Consumer Goods (FMCGs) marketers have successfully leveraged the utility of audio-visual vans. Even while developing television campaigns for the rural folk, marketers have been found to present not only an authentic rural setting, they also have kept the communication extremely simple. This article analyzes the rural marketing in India in relation to advertising.

Article Price : Rs.50

Direct Selling : Gaining Big Momentum

-- Ambuj Gupta

The Indian direct selling industry is growing very rapidly because of the changing lifestyle patterns and demand for products such as health, personal care, insurance, etc., which necessitate personal contact with the consumers. `Direct Selling' has advantages for all, be it consumers, manufacturers or sales persons, thereby eliminating other intermediaries in the distribution network and paving the way for faster delivery, low-cost, personal touch and even money-back guarantees. Several companies, including Amway India, Tupperware, Hindustan Unilever Limited (HUL), Nature Essence, Shahnaz Herbals and TV 18 Home Shopping Network, have big plans to leverage on their direct selling business. However, in the absence of any industry status to direct selling and separate regulation for it, it suffers from so-called `quick buck'/pyramid schemes resulting in lack of trust from people in direct selling. The Indian Direct Selling Association (IDSA) is in talks with the government for a separate regulation governing the direct selling industry. Meanwhile, with large chunks of population, Information and Communication Technology (ICT) revolution, satellite television and growing awareness among public, one can hope for a long innings from the direct selling industry in India.

Article Price : Rs.50

Consumer Engagement : The New Buzzword Among Brands and Marketers

-- V Ganapathy

Consumerism is booming. With more and more brands mushrooming across categories, companies will have to proactively think and bring innovation in engaging the consumer at the marketplace. Brands which aim to bring new ways to attract and engage consumers at the retail level will only be able to survive the stiff competition in the marketplace. Consumer engagement can be in different forms. The engagement model has to be unique and should have the power to capture the mind of the consumer when he goes shopping. With so many choices and ranges available to the consumer in various product segments, marketers need to have sharp and focused consumer engagement strategy to attract him.

Article Price : Rs.50

Understanding Media Literacy

-- Jyotsna Jha

Today various types of media are continuously intruding into our lives and there is a growing awareness about its influence on the society, both good and bad. Media literacy employs an inquiry-based instructional model that encourages people to ask questions about what they watch and read. By transforming the process of media consumption into an active and critical process, people gain greater awareness of the potential for misrepresentation and manipulation. Media literacy provides a structure and pedagogy of the new literacy required to live in this modern world. Furthermore, it paves the way to master the skills required for lifelong learning in a constantly changing world. It gives students the aptitude to differentiate style from stuff, subject from image, strategy from personality and expression from reality. The article studies the development and future scope of media literacy across the world with special emphasis upon India.

Article Price : Rs.50

Testimonial Advertising : Power of Evidence!

-- Kunal Gaurav and Syamala Devi CH

Marketers do believe that the `satisfied customers are the best advertisers' because they learn from their experience. Satisfied customers bring lots of business to the company by promoting the products and services among their family and friends by sharing their positive experiences. Very often, satisfied customers recommend a company and its products to their friends and relatives ensuring constant flow of new customers to the company. The real experience of a customer about a product narrated in the form of statement is called `testimonial'. Testimonial advertising uses the written or spoken statements/experiences of the satisfied customers. This article not only elucidates the relevance of testimonial for the businesses, but also talks about various ways to get testimonials from the customers/clients/experts in order to attract and retain their present and potential customers.

Article Price : Rs.50

Diffusion of Product Innovations in the Indian Retail Market : An Application of Communication Theory

-- Mahendra Kumar Padhy

This research study is focused on new product diffusion of consumer lifestyle products in the Indian retail market. Firms in general spread out their innovation through lifestyle communication. In India, new product ideas are mainly gathered from electronic sources, consultants and journals. Indian firms feel that organizational support and resources are not adequate to increase the rate of diffusion. Firms consider consumer adoption of new products. Consumer behavior is found to be kept in mind while planning and evaluating diffusion. The diffusion-innovation theory of communication is applied for efficient market planning and execution.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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