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Management

HRM Review


March '06
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Telecommuting: The True Workplace Alternative
Telecommuting: The Good, The Bad and The.... ?
Managing and Supporting Telecommuting
Telecommuting: Formatting in the Indian Context
The Networking Manager
HR Implications of Lean Practices: An Introduction
Socially Responsible Recruitment: An Additional Challenge for HR
The Corporate Woman: In India and Abroad
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Telecommuting: The True Workplace Alternative

- - PVL Raju and Chaitanya

Telecommuting facilitates the productivity of the employees by offering increased work flexibility. The explosion in communication technology has resulted in an expanded definition of the workplace. A right employee, right work, right supervisor and proper management support are the key drivers of success for telecommuting. Telecommuting, as a partial/full alternative to the workplace is a trend that is set to take off in a big way.

Article Price : Rs.50

Telecommuting: The Good, The Bad and The.... ?

- - Sireesha Mamidenna

Telecommuting as understood today has been practiced in its rudimentary form by sales and field personnel since long. However, the communication explosion has helped this trend to grow. Teleworking is now seen as a viable alternative to daily commuting to the workplace. This article discusses various forms of teleworking and their potential implications.

Article Price : Rs.50

Managing and Supporting Telecommuting

- - Sumati Reddy

The case for telecommuting has already been made, what remains to be done is to overcome the inhibitors to its growth. This article discusses the main organizational challenges which need to be met in order to implement an effective telecommuting program. Obtaining management support for the idea is the foremost step before proceeding further. Equally important is the development of a well-planned telecommuting program to meet the organizations needs. The article lays emphasis on the salient aspects to be considered while developing a telecommuting program.

Article Price : Rs.50

Telecommuting: Formatting in the Indian Context

- - Radha Mohan Chebolu

The opening up of boundaries for international trade and commerce in the name of globalization, projects the need for redefining workplace frontiers keeping in view the intensity of employee demands and organizational objectives. The evolution of virtual teams in knowledge-specific firms is leading the way towards the expansion of the workplace, which can be described as telecommuting. This article examines how the concept can be used in Indian firms.

Article Price : Rs.50

The Networking Manager

- - Colonel VRK Prasad

People are on the look out for companies that nurture creativity and provide a challenging work environment with a state-of-the-art technology. Networking as a concept is based on shared learning through mutual support, exchange and advice. Effective networking helps one explore the unexplored opportunities and gives one a discrete competitive advantage.

Article Price : Rs.50

HR Implications of Lean Practices: An Introduction

- - A Lakshminarasimha and S Murali

With many companies in India becoming lean, the implications on HR policies and practices need to be focused on. The article provides an introduction to lean concepts and discusses the impact of lean practices on HRM. Suggestions and pointers for further study are also indicated.

Article Price : Rs.50

Socially Responsible Recruitment: An Additional Challenge for HR

- - Rajashree Vyas and KVSS Narayan Rao

Corporate Social Responsibility (CSR) is a way to give something back to the various stakeholders in the society and make the society prosperous. In this scenario, companies tend to focus on employee development after the employees have joined instead of focusing on it at the time of recruiting. This practice of companies could harm them more than give them any benefits.

Article Price : Rs.50

The Corporate Woman: In India and Abroad

- - Sujata Patnaik

This article seeks to draw out the differences between women in corporate India and other countries. It discusses how professional, sociological, psychological and cultural issues impact the lives of working women. It also takes a look at the common challenges women face with regard to the attitude towards women in the workplace. This article explores how womens own perceptions of career, family and motherhood have a telling impact on the goals, performance and well-being of working women in different countries.

Article Price : Rs.50

Succession Planning at Ranbaxy: Family Drama, Corporate Style

- - A Mukund and V Sarvani

Employee Rewards and Recognition

- - V V Ramani

There is a need for change in the reward and recognition system in organizations. This book talks about leveraging recognition opportunities and making recognition fresh, relevant and meaningful to employees. It also discusses the need for a structured or planned program of recognition for desired performance. The most important thing that managers should do is to develop and maintain motivated and energized employees.

Global Executive Summaries

  • Value Based Management: Approaching a Dead End or a Promising Future?
    Full Text: www.henleymc.ac.uk/hcvi
  • Strategic Change Decisions: Doing the Right Change Right
    Full Text: Journal of Change Management, Vol. 5, No. 1, March 2005
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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