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The IUP Journal of English Studies     

Focus

The racial composition of America right from the time fugitives from England sailed to New England in `Mayflower' and intrepid adventurers of European countries moved over, has been described as a `melting pot!' With the subsequent influx of immigrants from Africa and later from the Asian continent, the structure turned out to be occasionally a `crazy quilt'. However, a curious paradox is that America has been considered a land of limitless possibility and also of shrinking opportunity for the full blossoming of individual talent, owing to what has been called `cultural massification'. The emotional trauma experienced intensely by the native Americans, when they were pushed out of their cultural moorings, and also by the later immigrants from all over the world, calls for incisive analyses of the impact on their psyche. Besides the psychic trauma of adjusting to an alien environment, there has been the perennial phenomenon of patriarchal violence through the sanction of tradition, in established societies, which is sensitively articulated in literatures in the regional languages. Even a male-centered novelist like Dickens looks at the plight of women in his contemporary society. The emotionally disturbed individual of the twentieth century, feeling alienated from the world around, finds himself in `the dungeon of soul' and goes on a `quest for self', which hopefully results in self-fulfillment. A critical look at these and related issues provides a useful base for further enquiry.

Gustavo Sánchez Canales, in his paper, "`Necessity Freed Spinoza and Imprisoned Yakov': The Presence of Spinoza's Ethics in Bernard Malamud's The Fixer," examines the issue of imprisonment in Bernard Malamud's novel, The Fixer, as indicative of acceptance of the limitations of human beings as well as of their subjection to superior forces. His study helps the reader gain a better understanding of the position of a human being in the world at large. For a deeper perception of this position, the author convincingly employs Spinoza's concepts of God, Freedom and Historical Necessity, and Malamud's State, which help in unraveling the recesses of the complex personality of Yakov, and thus throw light on the complex human psyche.

Despite the claims of the invading outsiders that the discovery of America was demonstrative of "manifest destiny," the native Americans ever considered it an invasion, which is still continuing. In the context of such cultural aggression, Brajesh Sawhney, in his paper, "That the People Might Live: Strategies of Survival in Contemporary Native American Fiction" details the response of writers like N Scott Momaday, James Welch, Louise Erdrich, Wendy Rose, Marmon Silko, Gerald Vizenor, Sherman Alexie and Joy Harjo to the process of colonization, which debilitated their cultures, traditions and identities. Such cultural imperialism in the post-colonial era does have a familiar ring to the Indian readers, who are yet to be emancipated from the cultural hegemony of the colonizer.

In the contemporary world of globalization, there is increasing mobility, resulting in continuous migration, which in its wake creates an intensely disturbing impact on the psyche of immigrants. A Rama Krishna Rao and R V Jayanth Kasyap, in their paper, "A Critique of Immigrant Psyche: A Study of the Selected Works of Bharati Mukherjee and Jhumpa Lahiri," focus on the cultural conflict and the psychological upheaval that the diasporic characters go through in their attempts to adopt to the new cultural and social mores, as presented in novels like Mukherjee's Days and Nights in Calcutta and Wife, and Lahiri's The Namesake and in some of the short stories included in Interpreter of Maladies. While in some cases like that of Dimple, the impact is disastrous, there are persons like Jasmine who successfully adjust and `strike back' at the melting pot. A few of the protagonists of Lahiri's stories exhibit an inner resolve and firmness to overcome the psychological and emotional trauma.

Rekha and Anup Beniwal try to showcase how two women writers from two distinct parts of India evoke in their novels the persisting patriarchal violence in the social fabric of India, in their paper, "Confronting Patriarchal Violence: A Comparative Reading of Mahasweta Devi's `Draupadi' and Ambai's `Black Horse Square'". The authors show that there is a conflict between representation and self-presentation of women. The stories of the women here destabilize the representational praxis to argue for agential empowerment. The exploitation of the tribal woman Dopdi Mejhen of Mahasweta Devi and of Ambai's Rosa are symptomatic of the continuing violence against women in the patriarchal society. Both the novels raise poignant questions, but the answers are elusive as yet.

Vikrant Sehgal, in his paper, "The `Other': A Still Question of Postcoloniality," takes up the question of defining what exactly constitutes coloniality. Just as the concept of "minority" in the American context extends beyond Afro-American literature into other national writings like the Native American, Asian, and so on, postcolonial texts now include a larger range and sweep. The author draws liberally on the works of theorists like Henry Louis Gates, Abdul JanMohamed, Edward Said and Gayatri Spivak, and in its attempt to analyze the grounds of postcolonial discourse, the paper also looks at the `Fanonian' critique and the implications of cultural politics.

Ramesh K Misra traces the motif of individual's quest for wholeness, the central concern of man in the twentieth century, in his paper, "Quest for Self: A Study of Angus Wilson's As If By Magic. Making use of the Campbellian paradigm of Separation, Initiation and Return, the author studies the mythological adventures of Alexandra Grant and Hamo Langmuir, which finally show that life is not only a search for meaning but also a search for love and communication with others.

The paper, "Looking Through the Kaleidoscope: The Dickensian Heroine," by Seema Murugan, is an attempt to study the rare feminine species in the creative world of Charles Dickens. Though there are a few feminine characters created by Dickens, their voices are generally muted in the harsh world of raucous injustice. The women characters are generally overshadowed by the male counterparts, and yet there are women like Mrs Bardwell in The Pickwick Papers and Amy Dorrit in Little Dorrit who remain in our memory long after we put the novels down. The author's kaleidoscope does provide a fresh insight into the minds of Dickens' women.

- S S Prabhakar Rao
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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