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Advertising Express


March '10
Regular Features
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Logos and Symbols: Some Myths and Mysteries
Is Cult Branding Possible in India?
Advertising Awards: Recognition for Creativity
Celebrity Endorsements: Are They Effective?
Impact of Technology on Public Relations
Telecom Advertising: Lessons from the Competitors
Stakeholder Relationship Management: Looking Beyond CRM
'Sweet' Truth Behind the Success of Perfetti Van Melle
Job Advertisements in Newspapers: An Analysis of English Dailies
Socio-ethical Issues in Advertising
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Logos and Symbols: Some Myths and Mysteries

-- Shailendra Dasari

Logos and symbols play a major role in creating brand equity and establishing an identity for a company or its products. Every logo has some subtle messages and symbols that represent something about the company. Also, in spite of not knowing the hidden meaning of a logo, customers instantly relate to and recall a particular brand through its logo. Of late, many companies are changing their logos which entails substantial expenditure. Changing an already established logo should be approached carefully after considering the pros and cons of such an exercise. This article, besides unfolding the inherent meaning of logos of some popular brands, discusses the risks and benefits of changing logos and the impact they have on the end customers.

Article Price : Rs.50

Is Cult Branding Possible in India?

-- Varsha Jain

The greatest challenge for marketers today is to create and maintain brand loyalty among customers. Overcoming these challenges, certain brands, called the `cult brands', have managed to instill die-hard loyalty in their customers by delivering superior customer experience everytime. What are the virtues of these cult brands? This article provides insights into the concept of cult brands and analyzes why this branding concept has failed in India.

Article Price : Rs.50

Advertising Awards: Recognition for Creativity

-- G Muruganantham and DM Sezhian

Advertising is a highly competitive industry and advertising agencies act as intermediaries between the manufacturers and the customers to create effective ad campaigns. To recognize the work done by various advertising agencies, advertising awards are given. These awards are indicators of the effectiveness of an ad campaign and serve as important acknowledgment of the high creative standards and achievements in the industry. This article discusses some prominent advertising awards across the globe.

Article Price : Rs.50

Celebrity Endorsements: Are They Effective?

-- Vandana Pareek

Celebrity endorsements have long been magic tools in the hands of marketers to attract audiences, increase brand awareness and recall and come to a company's rescue during any crisis situations. Celebrities add value to a product/brand. The pros and cons of celebrity endorsement have long been debated. But a big question remains: Do customers change their priorities or choices just because a particular product/service is endorsed by a celebrity? Does the presence of a celebrity really affect consumer behavior?

Article Price : Rs.50

Impact of Technology on Public Relations

-- Manu Sharma

Technology has influenced every aspect of marketing. It has eased processing in the market by making products/services available to niche/unexplored markets via means of PR and advertising. But, it has also raised numerous questions about its credibility, authenticity, and return on investment, impact on business models, accessibility and acceptability of the same at the users' end. Impact of technology on public relations activities should be judged critically, taking into considerations all the positive, as well as the negative, aspects of the same.

Article Price : Rs.50

Telecom Advertising: Lessons from the Competitors

-- Daxay Soni

The Indian telecom sector has become fiercely competitive in the last few years. Many players began to operate in this sector in the last few years, thanks to the opportunities offered by it. This phenomenon has also forced the sector to learn the best marketing and advertising strategies. This article talks about the latest marketing practices adopted by the players in this sector. It also suggests certain strategies that the players could adopt to become more competitive and successful.

Article Price : Rs.50

Stakeholder Relationship Management: Looking Beyond CRM

-- Ashok Panigrahi

Effective customer relationship management undoubtedly helps an organization satisfy its customer needs, increases customer retention and optimizes business performance and profitability. But it is often argued that a company belongs to its stakeholdersits shareholders, customers, employees and the society at large. While a discontented stakeholder can individually disrupt an entire organization, a properly managed stakeholder can be the greatest asset.

Article Price : Rs.50

'Sweet' Truth Behind the Success of Perfetti Van Melle

-- Pooja Rastogi

Perfetti Van Melle—the name says it all PVM India, a subsidiary of the global conglomerate, PVM, started its operations in the country in 1994. The first brand to be launched was Center Fresh, followed by Big Babool and Alpenliebe, and the rest as they say is history.

Article Price : Rs.50

Job Advertisements in Newspapers: An Analysis of English Dailies

-- Umesh Kumar Arya and Shikha Gupta

The present study was conducted to investigate the pattern of coverage of job ads in two widely circulated English newspapers: The Times of India and Hindustan Times.

Article Price : Rs.50

Socio-ethical Issues in Advertising

-- AK Tiwari, Hazel Ruth Colaco and Filipe Rodrigues e Melo

Advertising has become a more insidious and more persuasive part of everyday life because it is visible and unavoidable. Modern advertising is multidimensional. It is a form of mass communication, a powerful marketing tool, a means of financing the mass media, a social institution, an art form, an instrument of business management and a profession. Taken individually and superficially, ads promote goods and services. This article analyzes the socio-ethical issues involved in advertising.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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