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The IUP Journal of English Studies 

Focus

Constructing stereotypes about nations or sub-nations has been at once insistent and fairly universal. The Western colonizer constructed the Orientals as rope- walkers and magicians, the Muslim men as terrorists, and women as hopelessly manacled by conservatism. It was said that a critic from the North belt once commented, down South there are stenographers, but do they write poetry? He was colossally ignorant of the rich poetic tradition in the South, dating back to thousands of years. It is then the job of the `others' to break free from these constructions. Edward Said is one of the eloquent thinkers who attempted such breakout. The construction of Muslim women as ignorant of their religious texts and the absence of democracy is sought to be dispelled by a few Western writers themselves, like Wilfrid Blunt. There are other stereotypes like that of the Indian woman whose sole aim is to get married and beget children. Even in teaching, the stereotype is to teach grammar mechanically. It is time that we got out of these imposed or self-chosen constructions.

In the first paper in this combined issue, "Michael Ondaatje's The English Patient: An Intertextual Perspective", Guru Charan Behera brings out the intertextual references to several novels, poems, history and even to the Italian painter Caravaggio's paintings, which endow the novel with rich `hybridity and syncretism', in the words of Julia Kristeva. They provide rich resonances. Examining the English epic poem, "The Stealing of the Mare", by Wilfred Scaven Blunt, Aiman Sanad Al-Garrallah, in the paper, "Bedouin Romance in English Poetry: Wilfrid Scawen Blunt's The Stealing of the Mare", shows that Blunt succeeds in presenting the local color of the Bedouins, decoding their customs, traditions, even superstitions, which cumulatively dispel the imperialistic constructions about the Muslim world by Westerners. Blunt argues for a more open investigation into Oriental traditions and mores.

Swati Srivastava and Fatima Rizvi, in their paper, "The Concept of Self in the Creations of Manju Kapur", examine the image of the new woman presented by Manju Kapur in her novels Difficult Daughters, A Married Woman and Home, which is yet another attempt at breaking the stereotype of the Indian woman as a mere wife, mother and daughter. The protagonists in these novels seek emancipation from the traditional roles and engage in the struggle between the passions of flesh and their yearning for participation in the political and intellectual movements of their times. Binod Mishra and Narinder K Sharma, in their paper, "Signification of Duality in Anita Desai's Voices in the City", examine the dualitymasculine versus feminine, tradition versus modernitywhich creates difficulty for women like Maya in Cry, the Peacock and Monisha in Voices in the City, and results ultimately in psychic tension, even suicide. Suman Ray Malakar and Soumyashree Das, in their paper, "Structural `Anatomy' in Shiv K Kumar's Select Short Fiction: An Appraisal", discuss the contribution of the versatile Shiv K Kumar to the Indian short story in English, through an analysis of his collection, To Nun with Love and Other Stories, both structurally as well as technically. They observe that the parts of human anatomy are idealized as embodiments of mystery and beauty.

We offer three papers on issues relating to the teaching of the English language, viewed from a pragmatic perspective. In his paper, "Teaching of the Passive Voice in India: A Perspective", Rohit Shriniwas Kawale comes down heavily on the mechanical teaching of the passive voice without paying attention to the communicative purpose, citing extensively from the questions set for SSC and HSC examinations of the state of Maharashtra. Kavita Singh Rajput, in her paper, "Literary Text: An Effective Way to Communicative Language Teaching", emphasizes the helpful role that a literary text can play in imparting linguistic competence to a learner. The unfortunate attitude of certain powerful institutions to relegate literature to the back room, with an excessive zeal to treat language as a mere skill, has been convincingly refuted. The need for realizing the interrelatedness and interdependence of all humans for minimizing shyness, distrust and fear, and for enhancing communication skills, is stressed by S Kumaran, in his paper, "Necessity of Ecological Principles for Enhanced Communication". He draws on the ecological concept that everything is connected to everything else.

Chetan Deshmane, in his paper, "The Place of Place in Stevens", examines the `mythology of self' evolved by the poet Wallace Stevens, who finds that the place one inhabits is really inseparable from such mythology, while the poet yet seeks landscapes unfamiliar. The North-South dialectic and the resultant vector in his mediations on space are examined by the author.

In a rare interview granted by the perpetually angry writer Sasthi Brata, the author of works like My God Died Young and Confessions of a Woman Eater, to Amitendu Bhattacharya, offered in this issue under the title, "An Angry Genius Called Sasthi Brata: An Interview", Sasthi Brata comes across as an angry old man at seventy, and denies vehemently that he depicted women as `slabs of meat on a couch'. Though a penchant for the salacious is undeniable, mere frankness in depiction does not make one an artist.

In the `Book Review' section, we offer sympathetic assessment by S S Prabhakar Rao of the service to Telugu writing rendered by Malathi Nidadavolu, in her critical survey, Quiet and Quaint: Telugu Women's Writing 1950-1975 and an anthology of translations of Telugu short stories titled, From My Front Porch: An Anthology of Telugu Stories; and of the fresh poetic voices of R M V Raghavendra Rao in Viewless Wings: An Anthology of Love and B Cauveri in Sandalwood Chips. The reviews will hopefully enthuse readers to delve deep into the offerings.

-- S S Prabhakar Rao
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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English Studies