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Management
Global CEO
April '09
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ESOP : The Best Days Are Gone?
"Aricent co-creates the world's most innovative communication products and services."
Business Ethics : A New World Order
Leadership : A Tool for Organizational Effectiveness
Vodafone-Hutch Deal : Opening a Pandora's Box
Era of Corporate Governance : Necessity for Survival
Subprime Crisis : Impacts and Implications
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ESOP : The Best Days Are Gone?

-- Diganta Chakrabarti and Srabasti Chatterjee

Employee Stock Option Plan (ESOP) has been used in organizations as an effective benefit measure and retention tool. Indian organizations, mostly in IT industry have followed the western ones in implementing ESOP. But, in the face of the global economic crisis, its potential value needs to be reviewed in the Indian context. Many organizations are withdrawing or suspending ESOP in favor of other types of benefits. This article critically addresses this issue by looking at the pros and cons and suggesting possible alternatives.

Article Price : Rs.50

"Aricent co-creates the world's most innovative communication products and services."

-- Sudip Nandy

Aricent is a global innovation, technology and outsourcing company focused exclusively on communications. It combines the leading innovation capabilities of Frog Design with unparalleled domain expertise in communications gained as a strategic supplier to the world's foremost infrastructure, application and service providers. Aricent investors include Kohlberg Kravis Roberts & Co., Sequoia Capital, The Family Office and Flextronics International. Aricent has more than 550 clients worldwide.

Article Price : Rs.50

Change Management in a Changing World

-- Wayne Turk

Implementing change in your personal life or in your organization is difficult. This article presents how good change management can make the implementation easier. It includes definitions of change management, reasons why change happens, looks at the change process and resistance to change, discusses problems and pitfalls, presents ways to determine desired results, and provides guidelines and suggestions for successful change implementation.

Business Ethics : A New World Order

-- Aruna Desai

Today, the world of business has changed in a remarkable way. It has undergone endless changes to adjust itself to the new competitive realities. The organizations must tune themselves with this changing environment in a way which is honest, ethical and accountable to the employees, customers, shareholders and stakeholders. Business ethics has become the theme of worldwide importance in the current eon. Often we hear shocking stories of corporate misconduct and wrongdoing by individual business people. It appears that somewhere a thin line of discipline with ethics is missing in most of the well-known corporates. It is difficult to imagine them giving greater importance to ethics than business, profit maximization and managerial leaders.

Article Price : Rs.50

Leadership : A Tool for Organizational Effectiveness

-- Itishree Mohanty

The effectiveness of leadership is vital in transforming an organization into competitiveness. Leaders are the key ingredients who guide an organization onto the path of success. In an organization, the leader must have some unique qualities that help in achieving world-class competitiveness. Nowadays economies, business, social problems, etc., all these issues have become more and more complex. So, greater skill and knowledge will be beneficial for the organizations that develop and retain the leadership talent. This article focuses on a leader's most significant job of creating a working environment that motivates and develops people to perform their best for the accomplishment of organizational goals.

Article Price : Rs.50

Vodafone-Hutch Deal : Opening a Pandora's Box

-- S Sarath Chandra

With one of the largest M&A transactions India Inc. has ever witnessed coming under the tax net, other cross-border deals, not only in telecom but also in other sectors that have taken place in the recent past, may too have to brace up for closer scrutiny from tax authorities. Vodafone case might have opened a Pandora's Box.

Article Price : Rs.50

Era of Corporate Governance : Necessity for Survival

-- Challa Madhavi

Corporate Governance (CG) has succeeded in attracting the public interest because of its perceptible significance for the country's growth, economic health of corporations, and of society at large. However, the concept of CG is poorly defined because of its wider coverage of large number of stakeholders in distinct economic phenomenon. In the changing global scenario, implementing potential CG framework gives organizations a cutting-edge competitiveness in the world market. It is the basic mantra in the current scenario for future survival.

Article Price : Rs.50

Subprime Crisis : Impacts and Implications

-- Prof. Pankaj Madhani

Subprime mortgage loans are made to home loan borrowers who are having higher credit risks compared to prime mortgages because of irregular payment in the past, higher amount of debt compared to income level or any other such factors. Major causes of subprime crisis include the inability of homeowners to make their mortgage repayments, poor judgment by borrowers as well as lenders, excessive speculation in property price, high level of personal and corporate debt, and lack of proper regulation and innovation of structured financial products. The subprime crisis is likely to have long- lasting economic impact on the world market.

Article Price : Rs.50

Carbon Credits Bazaar: Opportunities and Challenges for India

-- Doris John and Punithavathi Srikant

The burning of fossil fuels and the effects of deforestation has raised the concentrations of heat-trapping `greenhouse gases' in our atmosphere. As the concentration of these gases continues to increase in the atmosphere, the earth's temperature is increasing at alarming levels and the issue of global warming has gained great significance.

Effective Leadership: Lessons in a Cross Cultural Context and Employee Health and Wellness: Perspectives and Cases

-- Editors: Saritha Seshagiri and Joshi Rajul Gajendra
and Sumati Reddy

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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