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Advertising Express


April '10
Regular Features
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Celebrity Endorsement: An Unsolved Riddle
Social Advertising: Rejuvenating in India
Advertisements and Women
Rural Marketing in India: Opportunities and Challenges
Political Advertising During 2009 General Elections
Positioning a Multi-Brand Portfolio: The Example of L'Oréal in the Indian Context
Building and Sustaining a Brand: Lessons from Titan
Content Analysis of Lifebuoy Soap Television Advertisements in the Post Liberalization Era
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Celebrity Endorsement: An Unsolved Riddle

-- Manish Kumar Srivastava

Marketers are treating celebrity endorsement as a solution for all marketing problems. Today, it is being frequently used for all brand building exercises. The star appeal however needs to be intelligently and strategically mingled to reap the benefits and make brands. It serves as an aid to accelerate brand recall and influence purchase decision. But it can also prove to be dangerous unless accompanied by a powerful idea, effective and faultless positioning.

Social Advertising: Rejuvenating in India

-- Minakshi Chauhan Asopa

The advertising world is today witnessing a sudden increase in advertisements with social messages. Social advertising is about applying marketing and advertising principles to promote various social issues, such as healthcare, wildlife protection, environment protection, etc. Traditionally, only the government and non-profitable organizations have been involved in promoting these issues. The scenario has, however, changed with many commercial organizations also initiating campaigns for social causes.

Advertisements and Women

-- Vikas Shrotriya

The societal role of women has undergone a phenomenal change during recent years. Marketers are also tuning their strategies according to these changes in the society. They, not only have identified the unique needs of this immensely potential segment but also have targeted their advertisements accordingly. This article discusses some aspects of portrayal of women in advertisements.

Rural Marketing in India: Opportunities and Challenges

-- Arvind Kumar Mishra and Pallavi

The Indian rural market is full of opportunities and has seen impressive growth in recent years. A boom is being witnessed in the rural markets and a large untapped market exists there. Companies across different sectors are foraying into the burgeoning rural markets to fuel their growth engine. Companies have to ascertain the needs of those consumers and explore the potential of rural markets with appropriate marketing strategies.

Political Advertising During 2009 General Elections

-- Akansha Aggarwal

From the days when only posters and banners were used, political advertising witnessed a vast change in the 2009 Parliamentary elections when there was an extensive usage of new media and technologies like Internet, private FM, SMS, OOH, digital, social networking sites, etc., by the parties to woo the voters. Political parties used new branding and positioning strategies to attract the youth and urban voters and spent a whopping Rs. 800 cr for the purpose of campaigning.

Positioning a Multi-Brand Portfolio: The Example of L'Oréal in the Indian Context

-- R Harish and Sharmistha Biswas

The French cosmetics giant, L'Oréal, has more than 20 major brands under its fold, many of which have overlapping product ranges. In India too, L'Oréal offers around a dozen of its brands. While having competing brands in the same category, L'Oréal positions them distinctly so that together, they reach a wide range of target customers having diverse needs and expectations. In addition, L'Oréal moderates the positioning of its brands to suit local socioeconomic and cultural contexts in specific countries.

Building and Sustaining a Brand: Lessons from Titan

-- Sathyanarayanan RS

From a small beginning in the 1980s, Titan has come a long way and is today the unquestioned leader in the Indian Watch Industry. Titan has changed the rules of the game in this industry with its reasonably priced attractive models, elegant showrooms and imaginative advertising. All these have helped create one of India's most well-known and preferred brands. This article gives an outline of Titan's brand building strategies over the years.

Content Analysis of Lifebuoy Soap Television Advertisements in the Post Liberalization Era

-- Falguni Vasavada-Oza

The article focuses on analyzing the commercials of Lifebuoy brand over a period of last 10 years in the context of changes in the marketing environment post liberalization. The researcher has used narrative analysis and the case study method to conduct a qualitative content analysis of television commercials of `Lifebuoy'. The article also has an interview with a senior management employee from the advertising agency which worked on the brand.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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