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Advertising Express


May' 06
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Semantics in Advertising
Collaborative Filtering : Advertising Efficiency
Multiple Celebrity Endorsement The New Mantra?
Marketing : A Paradigm Shift
Romancing and Socializing the Web
The Close-contact Consumers
To Extend or Not to Extend: Finding the Brand Fit
Its All About the Customer : Not Your Intuition
The Shopping Consumers : Survey on Consumer Behavior (In the Context of Retail Consumer)
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Semantics in Advertising

- - M Subhodaya

The creation of the universe, logically speaking, is just the creation of symbols. Every creation, every object, every thought and every word are invested with a meaning by the interpretation based on the qualities they possess. The human mind, with its ability to think and relate, forms the essence of human cognition. The whole process is what we call semantics; the study of meaning. Advertising is a field where interpretation of pictures and words play a major role in marketing a product. This article looks at the different semantic attributes which help in making a successful advertisement.

Article Price : Rs.50

Collaborative Filtering : Advertising Efficiency

- - Paul D Berger, Richard C Hanna, Scott D Swain

In this article, we explicate the concept of `collaborative filtering and the role it can have in making advertising more efficient, and hence, more profitable for the advertisers. It is a methodology that is growing both in its usage and in its sophistication. It may soon be part of virtually all database-marketing promotional activities.

Article Price : Rs.50

Multiple Celebrity Endorsement The New Mantra?

- - Tripti Dhote

Celebrity endorsements have long been established as one of the most preferred and for that matter, a potent tool by advertisers. In the past few years it has met with tremendous success in luring the customers and giving the product an instant recognition. A 25% rise in the sales of Titan or a 45% market share gain for Head & Shoulders, post the campaigns featuring Aamir Khan and Preity Zinta as respective endorsers, provide enough proof of the potential of endorsements in the current scenario. However, the question here is if a single celebrity can manage to take the brand forward and influence the customers, why are advertisers resorting to a multiple celebrity endorsement to push their brands?

Article Price : Rs.50

The Profession of Denial : The US Motion Picture Industry Makes Old Mistakes

- - David Vinjamuri

Movie studios are finally allowing legal release of mainstream movies through the Internet, but their real intent is to stifle Internet distribution. They are missing their largest growth opportunity in a generation.

Marketing : A Paradigm Shift

- - Pradip Kumar Mallik

The business environment in todays world is changing rapidly. The forces within and outside this environment are continually reshaping and reforming to create a new surrounding that influences the economy, business, society, customers, governments, etc. The present study makes an attempt to track down the changes in business vis-ŕ-vis marketing environment, with special emphasis being attached to digital revolution in the market space that has led to rethink, reformulate and redefine marketing in the backdrop of IT revolution. The study further addresses necessary structural, functional, and strategic adjustments in the organization, to accommodate modern marketing trend in the global context.

Article Price : Rs.50

Romancing and Socializing the Web

- - Suresh Sood

Overnight, the Web has become the number one social destination. The key drivers are peoples desires to make new friends and romantic partnerships. Advertising and marketing executives can reap tremendous rewards for clients by tapping into dating and social networking. An example can be given of MySpace, a social networking destination of choice for many teenagers, which has 66 million users. As blogging and social networking technologies converge, new models of online dating and finding friends will emerge.

Article Price : Rs.50

The Close-contact Consumers

- - Mike Callicrate and Lex Higgins

In the last few years, many books critical of the global food delivery systems have appeared on bestsellers lists. These books document a system of food production that does not necessarily provide safe or nutritious food to consumers. A growing consumer segment being aware of these limitations, seeks a healthier alternative to mainstream food suppliers. We call this segment `close-contact consumers because they desire to have more knowledge about food suppliers and seek to avoid perceived dangers in the predominant food supply system.

Article Price : Rs.50

In-movie Advertising in India

- - Subhadip Roy

The trend, in-movie advertising which began in 1973 with Raj Kapoors Bobby, is now heavily used by the marketers as an alternative advertising media in India. This article talks about that trend and the possible advantages and disadvantages of the concept of in-movie advertising in Indian movies.

To Extend or Not to Extend: Finding the Brand Fit

- - Tapan K Panda Tapan K Panda V

Brand extension is the most commonly used marketing strategy in todays world. Marketing managers have become risk averters than risk takers. This is due to high cost and risk involved in new product development and frequent failures of new product ideas in the marketplace. This kind of situation in new product innovation and launch have forced marketers to take the safest strategic alternative. This alternative is of extending one successful brand to another category or within the same product range. When a brand is a success in one category, a brand manager would like to encash the success and use the same brand name for creating a demand-pull in another category. This process is typically called horizontal extension in which the master brand is taken to other product categories. This article proposes two factors viz., brand relatedness and brand dominance to find out the level of both image and attribute fit for the success of the extension. The article also suggests the situations and parameters which are necessary for doing successful brand extension.

Article Price : Rs.50

Its All About the Customer : Not Your Intuition

- - Edward Hellenbeck

While many senior executives continue to talk about the "voice of the customer," few demonstrate their commitment to this concept by spending time with customers. Many continue to use their intuition or `golden gut in their attempt to provide superior customer value. Unfortunately, `senior executive intuition is rarely attuned to the needs of their customers. While the competitive environment continues to intensify, executives have cut back on the time devoted to customers just when it should be increasing. This article discusses the need for senior executives to spend time with customers and provides examples of the benefits that this approach will provide.

Article Price : Rs.50

CRM and the Arts

- - Malcolm McDonald

This article describes the pivotal importance of CRS systems in todays business and relates them to arts. For CRM to be successful, there are three major preconditions that must be met. These are the cultural conditions that ensure that the organization is market-focused, IT conditions that focus on customers, and professional marketing processes that contribute to understanding markets and the segment needs within them.

Enhanced Response Campaign

- - Sudharani Ravindran and Githa S Heggde

In the mobile service business, advertisements are of great importance for attracting more and more people towards a particular service provider. One such advertisement is by the advertising agency Rediffusion DYR, which makes advertisements for Airtel, a leading mobile service provider. In this context, a study was undertaken to find out the effectiveness of the Enhanced Response (ER) advertisements on mobile phone users. A sample size of 170 people comprising Airtel and other service users, and also Airtel dealers were contacted. The study has shown that the ER advertisements have not had the desired effect on the target customers. The discussions in the study, if adopted, could help in reaching the necessary objective of capturing the peoples attention.

The Shopping Consumers : Survey on Consumer Behavior (In the Context of Retail Consumer)

- - R Subramanian and S Rungta

Indian consumers are rapidly falling in line with their Western counterparts. They have over the last decade or so, moved from following a culture of savings to an obsession for spending. Although part of the credit goes to the liberalization undertaken by the government during the early 1990s, much of it is also because of the rapidly changing values and lifestyle of the urban Indian, the so called `Middle Class. This feature aims at understanding these 21st century urban Indian consumers in a retail setting.

Article Price : Rs.50

Mattel Inc.s Barbie : Brand Merchandising Strategies

- - D Gayatri and T Phani Madhav

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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