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The FedUni Journal of Higher Education   

May '09
Focus

Educators and administrators, everywhere, are reevaluating the role of higher education and the best approach that will serve both, their host communities and the students who have now become the clientele.

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Changing Scenario in the Higher Education Sector and GATS: The Indian Experience
Entrepreneurship Methodologies in Higher Education: An Experience in a Portuguese Business School
Higher Education in India: Setting the Stage for Foreign Institutions
Investigating Corruption in American Higher Education: The Methodology
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Changing Scenario in the Higher Education Sector and GATS: The Indian Experience

-- Debarati Chatterjee

General Agreement on Trade in Services (GATS) was included as an integral part of WTO (World Trade Organization) on January 1, 1995 as an effort to integrate services into the legal structure of international trade. The introduction of GATS in Education services has forced many countries to make changes in their higher education systems in order to face global competition. India is also taking some necessary measures to standardize its higher education sector. This article not only examines the restructuring of the Indian higher education sector in the recent times, but also analyzes the potentiality of this sector and its major competitors, in the context of GATS.

Article Price : Rs.50

Entrepreneurship Methodologies in Higher Education: An Experience in a Portuguese Business School

-- Pedro Dominguinhos, Luísa Carvalho,
Teresa Costa, and Raquel Pereira

Today, entrepreneurship education is essential to improve the process of creating new firms, assuming new risks and rewards. The theoretical discussion around the question: `Entrepreneurs are born or made?' is whether it is possible to educate people to be entrepreneurs. Schools have an important role in this process. Believing in this possibility, our business school developed a set of pedagogical methodologies supported by apprenticeship, based on `learning by doing'. This pedagogical methodology was created through a study of best practices. This study aims to propose a set of innovative methodologies and students perceptions' about their apprenticeship experience/process. The study concludes with a set of recommendations and a best practices manual, useful for appliance in higher education.

Article Price : Rs.50

Higher Education in India: Setting the Stage for Foreign Institutions

-- Rohan Mukherjee

Historically, foreign participation has had an unimpressive record and has faced numerous functional and ideological barriers. However, subtle changes are emerging in the government's views on the subject. The ability of the foreign universities to take advantage of these changes will depend to a great extent on their intentions, vis-à-vis the scale and duration of their involvement. Ultimately, institutions that envision a symbiotic relationship with the Indian educational system are most likely to succeed in entering and thriving in the domestic market.

Article Price : Rs.50

Investigating Corruption in American Higher Education: The Methodology

-- Ararat L Osipian

Higher education in the US may be characterized by the complexity and plurality of forms of organization, governance, management, financing, and property. Higher education institutions serve the industry. In this sense, community colleges are not less linked to businesses than major research universities. Financial flows in the higher education industry, including educational loans, governmental grants, and returns on endowments are plentiful. As in any other industry, organizational complexity, unclear nature of the final product, and significant financial flows serve as necessary grounds for corruption. Few authors address corruption in the US higher education industry. Their works often lack cohesive theoretical frameworks, synthesis, and carefully thought out policy implications, but nevertheless would be of high interest for policymakers, managers, and theorists. Policymakers, university administrators, and business managers will appreciate good description of forms of cooperation of industries and universities as well as problems that such cooperation creates or exacerbates and some of the prescriptions, offered by the authors, whereas theorists will find wealth of material on which to build some concepts and theories of social and ethical responsibility versus commercialization and perhaps even some interesting niches for possible corrupt activities in higher education.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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