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Management

MBA Review


June '09
Regular Features
  • Business Management
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  • Marketing
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Nusli Wadia: Corporate Warrior
Accreditation More Than a Branding Tool
Shrink to Grow Strategies in Turbulent Times
Gold ETFs Glitter All the Way
Distance Education Its Impact on India
MBA The Winner's Choice
Economic Turmoil
Incivility in the Workplace
Fear of the Pink Slip Making You Pale?
Personal and Professional Conflicts
Legal Competency Growing Necessity of Managers
Labor of Love A Catalyst Called Peer Inspiration
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Programmer's Heaven

Jayapal Yedla is an MBA specialized in Marketing and a BTech in Electronics and Instrumentation. He worked with three major software companies in India and the US before starting a software solution company, in South Africa EastSoft which is committed to research and developing software products on Banking, Insurance and Finance. EastSoft has won a good reputation among its customers and has branches in more than one 10 big or medium-sized cities in the country, where Indians form a major portion of the total population.

Interviewed by
-- MP Vishali
from IUP ,
Hyderabad.

Nusli Wadia: Corporate Warrior

-- MP Vishali

One of the key personalities in the development of the Indian Textile Industry, Nusli Wadia has always been considered as a feisty fighter. He is the son of Neville and Dina Wadia, and the grandson of Mohammad Ali Jinnah, the founder of Pakistan. Well-known as the Chairman and Majority Owner of Bombay Dyeing, India's leading Textile company, he also has vast holdings in real estate across Mumbai.

Article Price : Rs.50

Accreditation More Than a Branding Tool

-- Manishankar Chakraborty

Whatever may be the accreditation model, it is imperative for the regulators to put in place rigorous checks and balances which are not only foolproof but also ensure the continuous growth of the standard of services, benefitting society as a whole.

Article Price : Rs.50

Shrink to Grow Strategies in Turbulent Times

-- Samta Jain

The current troubled business environment calls for a revamp of the complete management psychology and conditioning it to meet the challenges of economic downturn.

Gold ETFs Glitter All the Way

-- Amit Singh Sisodiya

Gold ETFs have emerged as the new rage among investors who are looking for asset classes other than equities, bonds, commodities, etc., to not only reap rewards of resurgent gold prices but also to have diversity their investment portfolio. However investors need to remember that like investment in any other asset class, investment in Gold ETFs too is not without its share of risk.

Article Price : Rs.50

Distance Education Its Impact on India

-- Manabjyoti Choudhury

People are realizing, more and more, the need for knowledge in improving their standard of living. A formal school education has been found to be inadequate in undertaking the gigantic task of educating the increasing world population, since many of them do not have access to formal schools. Distance learning is one type of open learning system, which offers the students an element of flexibility and autonomy to pursue the programs of their choice when and where they wish and at a pace to suit their circumstances and convenience. The major characteristic of this form of education is that more importance is given to spontaneous individual effort of the learner, rather than the authoritative control of the teacher.

MBA The Winner's Choice

-- Vissapragada Srinivas

The right MBA graduates bring with them stupendous talent to the organization that they join, and are capable of wearing different hats for different occasions. It is the duty of management students to learn new things in their MBA program in order to provide the perfect start to their professional careers. Young MBAs should not assume that they are going to occupy a cushy chair in an AC office with all the comforts, but must be prepared to sweat it out, if they want to do justice to their degree.

Article Price : Rs.50

Economic Turmoil

-- Savanam Chandra Sekhar

It seems the world economy is caught in the vicious circle of the Second Great Depression, and its sweep is wider than that of the 1930s' Depression. While the former affected mainly America and Europe, the present crisis has cast its gloomy shadow across the entire globe.

Incivility in the Workplace

-- Saswati Nanda and Vivekanand

Incivility in the workplace is largely an accepted fact of organization life but it is rarely a topic of research and academic discussion. This article looks at the concept of incivility within the broad framework of misbehavior in organizations and looks at some of the determinants of incivility and its effects, both at the individual and organizational level. The article ends with a few suggestions on how to overcome incivility in the workplace.

Fear of the Pink Slip Making You Pale?

-- Bhawna Bhardwaj

This article discusses the issue of lay-offs all over the world. Strategies to overcome anxiety and depression due to pink slips have also been suggested. Positive attitude, motivation and looking for new opportunities can really help in this downturn. Improving competence and updating knowledge and skills has become necessary for ensuring greater job security.

Personal and Professional Conflicts

-- P Shyamala and Dr. S David Amirtha Rajan

This article proposes a framework of personal and professional conflicts experienced by women lecturers. It also highlights the level of stress in work-life balance due to role conflict.

Legal Competency Growing Necessity of Managers

-- Indranil Banerjee

It is imperative that the managers should be competent enough to interpret the various legal repercussions of each of their deeds.

Labor of Love A Catalyst Called Peer Inspiration

-- BVS Prasad

Success and growth achieved due to an inspiring element are invaluable in comparison with the results achieved otherwise. The quality of output is significantly greater when it is produced with passion and involvement.

Article Price : Rs.50

Global Brain Your Roadmap for Innovating Faster and Smarter in a Networked World

-- Authors: Satish Nambisan and Mohanbir Sawhney
Reviewed by PV Murali Krishna and G Radha Krishna

Global Brain concerns customers, partners, suppliers, amateur inventors, academic researchers, scientists, innovation brokers and a host of other external entities. Reaching out to these entities for innovative ideas and technologies has become imperative for firms to achieve and sustain profitability and growth. The book explains how to execute network-centric innovation for better reach and its impact on globalization.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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