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Advertising Express Magazine:
Hindustan Unilever Limited's Rexona : Repositioning `Rexona' Deodorant
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This case discusses the challenges faced by the popular brand, despite creating a market which was virtually non-existent in India. The case also discusses the Indian consumers' perception towards body odor and the challenges for Rexona in changing the consumer outlook towards deodorants. The case inculcates various dimensions of brand positioning and the challenges of repositioning a deodorant brand.

 
 

Unilever's INR 55 bn ($1.36 bn) brandRexona, internationally spans across 90 markets worldwide commanding 14.5% share of the global deodorant market. In India, as one of the pioneer brands of Hindustan Unilever Limited (HUL), Rexona was worth INR 1.78 bn in 2006. With an annual growth rate of 28%, Rexona constitutes a core brand in HUL's brand portfolio. HUL's Rexona, as a soap brand constantly improved to keep up with the expectations of the Indian consumers. As a deodorant brand, though Rexona created a new category in the personal care segment in India, it failed to win over the consumers. Traditionally, body odor was hardly taken seriously in India. The consumers were highly accustomed to perfumed soaps and talcum powders to fight body odors. The deodorants at large were seen as smell-good, perfume-like products.

The hot weather conditions in India presented ideal market opportunities to the deodorants, yet none of the major manufacturers attempted to explore the market. Until the Rexona deodorant was launched in 1995, the market for deodorants in India was virtually non-existent. HUL faced an uphill task of changing consumer perception towards its Rexona deodorant. HUL had been striving hard to position its deodorant brand across mass markets in India, where consumer possessed a different set of perception for this product. In 2007, HUL decided to reposition Rexona deodorant from `fragrant deodorant' to an `anti-perspirant' for body odorby introducing the roll-on formats. But analysts are skeptical if Rexona can change the consumer's perception towards deodorants and gain a wider market.

India's Fast Moving Consumer Goods (FMCG) sector has been the fourth largest sector in the economy. The Indian FMCG industry grew by 22% in 2006, with food (43%) and personal care (22%) segments being the largest contributors to the total sales. The total FMCG market is estimated to be over $17.36 bn and is expected to reach $33.4 bn in 2015. The Household and Personal Care (HPC) industry in India comprised fabric wash, personal wash, hair care, oral care, skin cosmetics, color cosmetics, men's toiletries and fragrances. The HPC industry is divided into two segmentspremium segment and popular segment. The popular segment catered to masses both in urban and rural markets. While the mass-market products including essential bath and shower products and oral hygiene accounted for the bulk of value sales, premium products were restricted to the upper middle-classes and niche high-income consumers. Urbanization, a combination of changing lifestyles, higher disposable income, greater product awareness, and affordable pricing had been instrumental in driving the growth across HPC industry in India.

 
 

Advertising Express Magazine, Hindustan Unilever Limited, Rexona Deodorant, Godrej Consumer Products, Brand Positioning, Fast Moving Consumer Goods, FMCG, Household and Personal Care Industry, FMCG Companies, Indian Market, Indian Deodorant Market, Foreign Companies, Mass Market.