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Projects & Profits


July' 06
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Planning for Success with TSP
Software Project Testing : The Decisive Phase of SDLC
Enterprise Project Management : An Introduction
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Improving Measurement Plans from Multiple Dimensions : Exercising with Balancing Multiple Dimensions BMP

Luigi Buglione and Alain Abran

"Tracking & Control" activities in software projects are most often based, in industry, on just twodimensions of analysis: Time and cost. Most often, `tracking & control excludes other dimensions (such as quality, risks and impact on society, stakeholders viewpoint in a broader sense) taken into account in Performance Management models such as EFQM or the Malcolm Baldridge model. How can balancing those multiple concurrent control mechanisms across several dimensions of analysis be done? Balancing Multiple Perspective (BMPs) is a procedure designed to help project managers choose a set of project indicators from several concurrent viewpoints.

Facilitating Earned Value Management and Knowledge Sharing through the Web

Ed Pailen

Earned Value Management (EVM) is a methodology, which helps formalize processes and measure progress against organizational goals more efficiently. In order to implement EVM, an organization requires a set of processes to gather reliable data with regard to project progress. The web can act as a medium to foster collaboration and understanding of EVM thereby enabling the flow of information in an accurate and timely manner.

Defining and Implementing Metrics for Project Risk Reduction

Tom Kendrick

Effective project risk management, like project management on the whole, depends on measurement. This article explores the use of three types of project metrics: Predictive, Diagnostic and Retrospective metrics. Following a survey that includes representative metrics in each of these categories, you will find tips for defining a system of useful project measures to improve your risk management. Building your basic set of metrics need not be difficult, and it can make a difference between project success and failure.

Planning for Success with TSP

Mukesh Jain

Today, the global competitive marketplace demands the best of everythingbest quality, reduced costs and a perfect schedule. Multinational companies have options to choose between countries, and it becomes a challenge for everybody to stay competitive to get more business. With more and more companies going global, geographicallydistributed teams, cultural difference, attrition, etc., add to the challenge. Team Software Process (TSP) is one of the ways to move towards becoming "better, faster and cheaper". This article gives details as to how TSP techniques can be followed to overcome some of the challenges of consistently delivering highquality product within the budget in the global model and plan the right thing, do the right thing and expect the right thing every time.

Article Price : Rs.50

Software Project Testing : The Decisive Phase of SDLC

JG Sheshasaayee and E Naveen Kumar

Software Project Testing is one of the decisive phases of Software Development Life Cycle, and it is a process of exercising a program with a specific intent of finding errors prior to delivery to the enduser who exists independently. Testing is not the only activity that takes place after code implementation, but is part of each stage of the life cycle. It is a never ending process and continues for the entire lifetime of the system and it always tries to achieve a striking balance between the benefits of finding errors and the (people and hardware) costs of testing. This article provides a general overview to software testing and also features a typical test plan and its procedure highlighting the types of testing and best practices to improve software testing.

Article Price : Rs.50

An Assessment of Software Project Management Maturity in Mauritius

Aneerav Sukhoo, Andries Barnard, Mariki M Eloff, and John A Van der Poll

Adopting a Software Project Management Methodology requires sufficient time, adequate financial support and skilled human resources in order to start with a comprehensive methodology. It is, however, often more appropriate to use a maturity model so as to progress from one maturity level to the next. Assessment of the maturity level of an organization provides a good benchmark to rate the success of its operations.

Enterprise Project Management : An Introduction

Y Chandra Sekhar

Organizations pursue different strategic objectives and to achieve those, take up projects that are handled individually or collectively by themselves. Pursuing different projects with different objectives does not necessarily translate into achievement of organizational objectives. Majority of the times, the objective of the organization is not achieved because of focus on multiple projects with equality promising benefits. Managing individual projects does not provide a holistic picture of the projects pursued and thus may lead to confusion and failure. For improving the success rate of the projects an integrated approach that provides the bigger picture is required. This is where the concept of Enterprise Project Management (EPM) assumes importance.

Article Price : Rs.50

Global Executive Summaries

  • Executive Managements Role in Project Management
    Full Text: www.asapm.org

  • IT Project Metrics: Measuring and Managing Success
    Full Text: www.pmsoultions.com
 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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