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Advertising Express

August' 07
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Gender in Advertising : Moving Towards a Redefinition
Department Stores : A Study on Consumer Preference
Evolving Retail Formats in Indian Scenario : A Reality Check
Shop Till You Drop : The New Consumer Mantra
FAD in Marketing Communication : Uses and Effects
Juicing the Orange
     
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Gender in Advertising : Moving Towards a Redefinition

-- Jyotsna Jha

The article deals with the gender factor and questions the wisdom of the advertiser in continuing with the traditional image of the women and in the objectification of this gender by typecasting the stereotypical portrayal of the second sex. However, with the recent wave of consciousness and women emancipation, portrayal of gender stereotypes have reversed in progressive advertisements. This reflects on the improving status of women in the society. The modern intellectual independent woman is being constructed by media agencies.

Article Price : Rs.50

Department Stores : A Study on Consumer Preference

-- Dr L Manivannan, Dr S Chandramohan, PN Raghunathan and T Devasenathipathi

Department stores are typically large compared to specialty stores. These stores are departmentalized both physically and organizationally and give a variety of features and services to the consumers. Some of the consumers prefer the famous branded department stores as they can expect different features therein as offers, discounts or door delivery services. These factors clearly show the consumers' expectations and their brand preferences towards department stores. This research article suggests better ways and means to improve the services of department stores.

Article Price : Rs.50

Evolving Retail Formats in Indian Scenario : A Reality Check

-- A M Sakkthivel

The Indian organized retailing is witnessing a positive growth. It is evident from the entry of leading domestic business houses and global retail giants into this upcoming segment. The increasing spending power of consumers, their willingness to experiment and experience new age retailing, made this segment very lucrative. The leading conglomerates are investing billions in setting up back-end and front-end operations. They are adopting different retail formats that suit their line of operations and ensure their reach to potential customers. Hence, this article aims to provide a reality check on the performance of the different retail formats adopted and the factors that affect their survival and success. It also intends to discuss the viable strategies to enable the retail formats to achieve success.

Article Price : Rs.50

Marketing of Luxury Brands

-- Samit Khanna and Ashish Mansharamani

Luxury brands, strangely enough, have for centuries commanded an unfailing customer loyalty. Apart from satisfying the self-esteem of the elite owners, luxury goods have a snob value that sets the owners a class apart. However, over the years, concept of luxury has changed from `conspicuous consumption' to quality purchase and as a channel for declaring individuality of the owner. The article studies the mindset of the Indian affluent consumers with an affinity towards expensive brands. The marketers have to keep tab on the continuously changing demands of this class to make most of the economic boom in the country that gives rise to its expanding affluent base.

Shop Till You Drop : The New Consumer Mantra

-- B Ray

According to renowned management expert Professor Philip Kotler, marketing is basically need-driven. Thus, marketers try to find out the latent needs of the consumers and satisfy them accordingly through suitable products or services. However, in today's world of consumerism and huge disposable incomes, overspending has became a common global phenomenon. Consumers buy more for status and style, rather than need. The new generation consumers are not driven by satisfaction alone, they want more. This article discusses this issue from all angles.

Article Price : Rs.50

FAD in Marketing Communication : Uses and Effects

-- Shirshendu Ganguli

Fad is a phenomenon which cannot be ignored in the modern business scenario. It is highly effective and has a deep impact on the consumers. Advertising and other promotional tools should be used properly to cash in on the success from fads. This article discusses the implications of fads, their usages in different areas including the Internet.

Article Price : Rs.50

CavinKare's Innovative Marketing Strategies

-- A Neela Radhika and Vivek Gupta

Juicing the Orange

-- Authors: Pat Fallon, Fred Senn Reviewed by Rashmi Malapur

The authors, in retrospect, narrates the entire experience of arriving at a focal point that triggered off many successful campaigns at Fallon Worldwide. The book presents an insider's view of the advertising world. It makes interesting reading for people associated with advertising, marketing and any one who vouches for `out-of-the-box' thinking.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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