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COVER FEATURE
SBI DFHI Ltd -- V K Gupta
"We may not be the best pay masters, but we do take very good care of our people in terms of job contentment, job enrichment and job satisfaction in a very congenial work environment." This issue features an interview with V K Gupts, MD and CEO of SBI DFHI Ltd. Gupta discusses how the company actively trades in all money market instruments and also deals in dated government securities. He throws light on how profit after tax has zoomed in recent years.
© 2007 IUP . All Rights Reserved
HARDWARE VENTURE
Competitive advantage of Indian IT : Where India still holds the edge -- Suresh Malladi
India made its mark as the preferred IT outsourcing destination for many companies in North America and Europe. The enormous talent pool attracted many global corporations to leverage the Indian expertise. Every year soothsayers predict that China will overtake India in IT in five years. But, India enjoys advantages well beyond the cliché Engineering talent and English speaking resources. This article discusses the Indian competitive advantage and focuses on China as reference. The disadvantages plaguing China are applicable to most other countries in the fray and China is better placed and perceived to vie for the top slot.
© 2007 IUP . All Rights Reserved
BUSINESS STRATEGY
Digital ecosystem for enterprise integration : A strategic tool -- Ravi Kumar Jain
Organizations must develop an IT infrastructure that can respond to changes on a real-time basis and effectively compete in the market. An ecosystem that can link performance of IT system with business goals is essential. This article discusses a holistic approach to develop a digital ecosystem that can provide end-to-end solution integrating legacy and latest technologies. A three-step process is explained for developing a successful digital ecosystem. The article also covers success stories of well-aligned companies.
© 2007 IUP . All Rights Reserved
PERFORMANCE METRICS
Automated performance measurement tools for BPO industry -- Deepak Kumar and Harsha Bhargava
In today's outsourcing industry, it is very important to standardize different activities. It is also important to learn how the performance of these activities are measured. The article speaks about a few innovative automated performance measurement tools, which are being extensively utilized by voice and non-voice BPOs as well as KPOs with special reference to tools developed by companies such as Avaya and Siemens.
© 2007 Deeepak Kumar and Harsha Bhargava. All Rights Reserved.
CSR
CSR : A strict compliance for India Inc. -- Prof. Bholanath Dutta
Societal well-being is a prerequisite for business prosperity. Companies who put people before profits and who care for sustainable development are the ones who will survive the competitive pressures. There are many areas where Indian companies can comply with CSR initiatives.
© 2007 IUP . All Rights Reserved
MANAGEMENT
Downfall of companies -- R Puratchimani
This article gives insights into a few factors that lead to the downfall of companies like being stuck to the knitting, bad culture and lack of innovation. This is explained with the examples of Polaroid, Enron and GM who became prey to these factors. The article also points out how companies like Intel, HP and Toyota emerged successful by avoiding these pitfalls.
© 2007 IUP . All Rights Reserved
CORPORATE GOVERNANCE
Shareholder activism in Japan For better or worse? -- Annam Anand
Amidst global competition, financial reform and deregulation, Japan Inc. is on the rebound wave. In the post-war era, for the first time shareholders are experiencing sufficient rights and regulatory freedom. They are finally waking up to demand better corporate governance. In Japan, the liberalized corporate law is more shareholder-friendly than in America or Britain. Unlike in the past, Japanese shareholders can vote directly on dividends and executive pay. They are even empowered to oust the entire board without cause. Against the increased strength in practice, most Japanese investors defer to managers.
© 2007 IUP . All Rights Reserved
INTERNATIONAL FINANCE
Recent reflections of trade imbalance : The US story -- Siba Prasad Pothal
In recent times, the persistent and unexpected growth of the US trade deficit is causing some unavoidable risks to the US economic growth and global financial system as well. Rising oil prices have worsened the situation. This article analyzes the severity of the present US trade imbalance and the economic strain it has resulted in.
© 2007 IUP . All Rights Reserved
NEW FUND OPTIONS
Private equity : What is wrong with it? -- Y Chandra Sekhar
Buoyancy in deal-making notwithstanding, private equity firms face a tough future ahead as specter of tax hike and tougher regulatory measures loom large in the US and Europe, home to majority of Private Equities (PEs). Possibility of backlashes from investors in fast-growing Asian markets like India and China, dominated by family-owned businesses and stricter government regulations also cannot be ruled out. A string of failures that include some high-profile deals like Australia's Qantas Airways and China's Xugong are indications.
© 2007 IUP . All Rights Reserved
COMMUNICATION
Apple's iPhone Of innovation, hype and frenzy -- Amit Singh Sisodiya
The frenzy created by Apple's iPhone is historic. However, the maverick innovator, Apple and AT&T, the exclusive wireless network service provider for iPod have to overcome challenges which users may face once the initial euphoria dies down.
© 2007 IUP . All Rights Reserved
CASE STUDY
Amul Diversifying for growth -- Makam Balaji
Amul is India's largest co-operative society with revenues of US$672 mn for 2004-05. Amul is also India's largest food products organization and the market leader in whole milk, condensed milk, milk powder, butter, cheese, ice cream, dairy whitener and sweets. The case study "Amul: Diversifying for growth", looks at how the co-operative integrated approach adopted by Amul has been successfully used to dominate the dairy products market and how it is utilizing its strong brand name to diversify into non-dairy products, processed foods and other products. It also gives a brief note on the evolution of Amul, the market scenario of milk and major milk societies/firms in India.
© 2007 IBS Case Development Center. All Rights Reserved.
BOOK REVIEW
Supply Chain Management : Best Practices -- Author : David Blanchard Reviewed by Prof. Sumitro Saha
This book identifies some best practices in supply chain management and also gives insights on what goes into building a `world-class' supply chain. The contents of this book are primarily based on the experiences of supply chain practitioners and experts. Examples of best practices in Supply Chain Management in diverse industries provide insights into various aspects which enable companies to compete and win in today's competitive marketplace.
© 2007 IUP . All Rights Reserved
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