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Management

HRM Review   


August '08
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The Success of Mergers and Acquisitions Depends on People
Mergers and Acquisitions : Some Paramount Concerns for the Human Resource Development Practitioner
Indian M&A Spree : A Long Way to Go
Well-Managed Human Resources : The Strength of Corporate Coalitions Well-Managed Human Resources : The Strength of Corporate Coalitions
The Perils of Groupthink
Thinking the Right Way
Stress Among BPO Employees : A Rising Concern
Organizational Culture and Climate : The Twin Tracks to Achieve Organizational Goals
Scapegoat Creators : The Biggest Malignancy in an Organization
The Japanese HR Practices : Greater Gain
The Enigma of Self-Awarenes
Emotional Intelligence : A Tool to Revolutionize Life
Disaster Management : The Role of HRD
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The Success of Mergers and Acquisitions Depends on People

-- Christopher Kummer

About 75% of all mergers and acquisitions do not meet the expectations. The only way to influence their success is with and by people, and by emphasizing success factors and avoiding barriers.

Article Price : Rs.50

Mergers and Acquisitions : Some Paramount Concerns for the Human Resource Development Practitioner

-- Kelly Riesenmy and Paul B Carr

Mergers and acquisitions are areas that may provide a bevy of opportunities for the human resource development practitioner. Prior to any discussion regarding these seemingly elusive constructs, one must examine them from several perspectives. Some organizational leaders may view a specific endeavor as a merger; others may view the same endeavor as an acquisition, which is largely dependent upon some specific particulars associated with the business.

Article Price : Rs.50

Indian M&A Spree : A Long Way to Go

-- Prashant

Indian corporations are flush with cash and are on a global shopping spree. They would continue to deliver on their promise to redraw the global landscape of M&As this year.

Article Price : Rs.50

Well-Managed Human Resources : The Strength of Corporate Coalitions

-- K Mallikarjunan

The approach to the HR management in Mergers and Acquisitions (M&As) are from the viewpoints of the modified functional styles and cultural climate in the new entity, as M&As bring about drastic changes in infrastructure, administration, operations and workplace environment. Further, if the matter of reviewing the terms of service of the employees is not deftly handled, disturbingly anomalous situations would arise including disruption of industrial peace leading to financial loss. Efforts in the direction of redistribution of responsibilities, retention of skills, regularization of pay and perquisites, reorientation of HR strategies, would yield good results.

Article Price : Rs.50

The Perils of Groupthink

-- Asmita Jha

A group of competent and motivated individuals is what it takes to do the seemingly impossible. However, there should be sound rationale and logic in the thinking of the group, lest groupthink takes its toll on the group behavior.

Article Price : Rs.50

Thinking the Right Way

-- Prashant Scott

Human beings have the capacity to perform and do the best but most of the time, we only focus on our weaknesses, circumstances and situations and end up in failure. And remember that the power of positive thinking can make all the difference as it can make you or break you.

Article Price : Rs.50

Stress Among BPO Employees : A Rising Concern

-- Debdatta Gupta

The BPO employees traumatized with severe work pressure as they could not balance their professional and personal lives. The tender minds of the youth get suffocated with the monotonous process of dealing with clients day in and day out. But now employees are becoming aware of their health and are adopting means to lead a normal healthy life. Corporates and in-house clinics are working together to help relieve the employees from this stress.

Article Price : Rs.50

Organizational Culture and Climate : The Twin Tracks to Achieve Organizational Goals

-- DSNV Prasad Rao

The organizational climate and culture are the powerful tools that have tremendous effect on the morale, performance and job satisfaction of the employees in any organization. The climate and culture play a vital role in an organization as these are usually associated with the perceptions, ideas, values, beliefs and most importantly the behavior of its employees. A sound organizational culture and climate encourages a cooperative attitude towards their work, which is most essential for the organization in the task of achieving its goals and objectives that also benefit the employees.

Article Price : Rs.50

Scapegoat Creators : The Biggest Malignancy in an Organization

-- Manishankar Chakraborty

Organizations are facing a tremendous challenge in managing the problem creators. It has always been felt that organizations tend to avoid small mishaps by terming them as occasional happenings but in the true sense they are the symptoms for that dreadful cancer which is growing in the organization. Scapegoat creators are the biggest killers for organizations of any magnitude and if not addressed at the right time, they often lead to closing down the shutters.

Article Price : Rs.50

The Japanese HR Practices : Greater Gain

-- Justin Antony

Japan, land of dedication, hard work and perfection, has risen from the ashes to the achievements. The bombings in Hiroshima and Nagasaki could not make this land keep itself away from industrial growth. The very industrious people of Japan could differ themselves from any part of the world in their achievements and accomplishments. Let us understand the different way of thinking and moving about that makes a full sense to the whole world. The Japanese HR Practices stand testimony to this.

Article Price : Rs.50

The Enigma of Self-Awarenes

-- V Jayashree and Sheela Rani

Complete knowledge and understanding of self paves the way for self-development both at work and at home. Considering that life is full of uncertainties and changes, self-awareness equips the individual with the necessary skills to cope with these changes and handle life with a sense of equanimity and composure. This article analyzes in length to understand the various dimensions of self-awareness that form the basis of changed behavior and attitude for managing life-skills.

Article Price : Rs.50

Emotional Intelligence : A Tool to Revolutionize Life

-- S Vasumathy and Catherine Joseph

Expressing one's feelings to others could take place in anyway if a person decides. And once this expression reaches the intended person's cognitive mind, then the process of communication is understood to have completed. If in due course, the intended feeling is not perceived by the other person in the expected way, communication is said to have been incomplete. This leads to unexpected situations which remain unacceptable to both the parties to the "communication contract". This article, stresses the importance of practicing the art of effective communication using their emotions. It also explains the importance of emotional intelligence in daily life situations.

Article Price : Rs.50

Disaster Management : The Role of HRD

-- Anjali Ganesh

Disasters whether man-made or environmental-driven play mayhem with the lives of millions of people around the globe every year. The repercussions of any disaster are suffering, devastation and casualty. To reduce the magnitude of human vulnerability to disasters, human resources will have to be trained and educated to handle the crises. This article analyzes the problems involved in managing a disaster and also throws light on the role of HRD in disaster management.

Article Price : Rs.50

Dhirubhaism - A Review

-- AG Krishnamurthy Reviewed by Dewpha Mukherjee Patra

In the course of his long attachment with Dhirubhai Ambani, the author, AG Krishnamurthy, has experienced the unique principles of the father of Reliance Industries. The book enterprises to bring forth the remarkable work philosophies of Dhirubhai Ambani, which are unknown to most of the people.

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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