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Management
Global CEO
September '08
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Executive Stock Options : Issues, Problems and Designs
Challenges to Strategic Decision-making
Managing Knowledge in Consulting Firms
Building a Bridge between Generations in Organizations
Corporate Success Factors : An Indian Perspective
Corporate Social Responsibility : Instruments of Change
Supply Chain Strategies for Retailing
Institutional Real Estate, Inc.
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Morality in Business : Ethical Approach is Never Enough

Paying a mere lip service to environmental or other moral considerations is not enough. For earning long-term trust and genuine respect from the consumers and society at large, the moral code must be implemented throughout the organization and every layer must honor this code. This also makes good business sense as more and more customers want to buy from those companies that show a commitment to fair trade as well as to other social or environmental issues.

Executive Stock Options : Issues, Problems and Designs

-- Michael Theobald

The rationales for, and benefits of, executive stock options are explored in this article. Executive stock options provide the means for aligning managerial and shareholder interests. This is achieved by the introduction of incentive structures that lead managers to make decisions which causes an increase in the shareholder value. The conditions for designing the contracts are discussed and analyzed.

Article Price : Rs.50

Challenges to Strategic Decision-making

-- Prof. A Venkata Subramanian

Strategic decisions are critical ones made by managers which have a significant and long-term impact on their organizations. However, most managers fail to realize that such decision making is subject to certain hidden traps - namely individual biases, organizational constraints and Groupthink syndrome. Managers will do well to be aware of these traps and take some serious steps to mitigate their effect.

Article Price : Rs.50

Managing Knowledge in Consulting Firms

-- Minita Sinha

This article presents different initiatives in the field of knowledge management and strategies in terms of codification and personalization that are being adopted by different consulting companies. It also presents the lessons learnt and the challenges faced by various consulting companies when implementing knowledge management initiative.

Article Price : Rs.50

Building a Bridge between Generations in Organizations

-- Jyothi Puvvada

With the advent of modernization and the arrival of the globalized economy, there is a drastic change in organizations, thereby resulting in diverse workgroups. People are different from one another in many ways - in age, gender, race, culture, ethnicity, lifestyles, education, etc. Acknowledging, understanding, and appreciating these differences create a motivating and rewarding work environment. This article analyzes all these aspects in detail.

Article Price : Rs.50

Corporate Success Factors : An Indian Perspective

-- N Kalai Selvan

What constitutes Corporate Success? It is an enigma. It is a fact that the turnover of some of the large global companies is larger than that of the GDP of many countries. What are the reasons for their success? This article lists out all these reasons.

Article Price : Rs.50

Corporate Social Responsibility : Instruments of Change

-- Prof. Sumeet Gupta and Dr. Renu Verma

Corporate Social Responsibility (CSR) is an important social activity that corporates have to fulfill. Corporates are expected to be on the forefront of societal activities.This article focuses on the manner in which corporates are undertaking CSR and its effect on economic development and social transformation as well as the initiatives taken by few corporate entities and their impact on the society.

Article Price : Rs.50

Supply Chain Strategies for Retailing

-- Dr. A Sarangapani and T Mamatha

In the present scenario of globalization and customer service, Supply Chain Management (SCM) is becoming significant to the corporate world. Companies are dealing with consumers through suppliers, distributors, and retailers. They must acquire suitable strategies for immediate flow of product and information throughout their supply chain network. This article highlights the objectives of SCM, the future of Indian retailing, supply chain for building competitive edge and factors influencing SCM.

Article Price : Rs.50

Tata Group's Strategy: Ratan Tata's Vision

-- Doris Rajakumari John and Florence Nightingale P

The Tata Group, one of India's largest business conglomerates, was established by Jamshedji Tata in the second half of the 19th century. Jamshedji's vision for the group was in line with nationalist goals and ideals then, and was envisaged to make India self-reliant. After Jamshedji, Jehangir Ratanji Dadabhoy (JRD) Tata became the Chairman of the Tata Group and played a significant role in continuing the vision of the Group. In 1991, Ratan Naval Tata took over the Chairmanship from JRD Tata. Although he was initially criticised for his poor performance, over the years, Ratan Tata disproved his critics. He restructured Tata Group's business operations and made the group compete globally. However, as the Tatas lack an heir who can succeed Ratan Tata, the group is at a crossroads to decide who will be the next chairman and carry the vision of the group.

Global Edge : Using the Capacity Index to Manage the Risks of Cross-border Business

-- Author: Joel Kurtzman and Glenn Yago Reviewed by Prof. Swaha Shome

In the present scenario of globalization, companies have to carry on cross-border business. In doing so, these companies often encounter unforeseen risks which adds to the costs of the company. In this pathbreaking book, the authors have provided two tools to measure the risks of going global. Their CLEAR framework is an acronym for Corruption, Legal Enforcement, Accounting Standards and Government Regulation. The CLEAR framework exposes the risks that companies face and the opacity index measures how countries are ranked according to this framework. This helps the companies to manage the risks of becoming a global entity and allows them to choose the right country to invest in.

Institutional Real Estate, Inc.

-- Geoffrey Dohrmann

Geoffrey Dohrmann is the founder, president and chief executive officer of Institutional Real Estate, Inc.— a San Ramon, California-based global publishing and consulting company focused on meeting the information needs of the commercial real estate investment community. In this capacity, he also serves as publisher and editor-in-chief of several leading industry publications, including: The Institutional Real Estate Letter, The Institutional Real Estate Letter, Europe, and the Institutional Real Estate Letter - Asia Pacific. In addition, he serves in a similar capacity for the company's Dealmakers, Institutional Investing in Infrastructure, High Return Quarterly, Global Quarterly, European Real Estate Quarterly, Institutional Real Estate Newsline and IREI Weekly publications.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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