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Projects & Profits


September '09
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Software Projects: Role of a Code Reviewer
Virtual Reality: Role in Construction Project Management
Performance Management Models in the Project Management Domain
Using Multiple Project Management Frameworks
Development Projects: Managing the Risks That Matter
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The Value of Lessons Learned: The Art of Good Project Closure

-- Peter Taylor

Welcome back to the world of `Productive Laziness', a world that will help you focus on what really matters and still deliver the results that you and your sponsor demand. This article explores the often forgotten part of the project, the very end, the point in time that is usually rushed or ignored in favor of far more attractive offerings in the shape of `the next big project'. However, this is a point in time for one last effort, to make life easier in the future.

Software Projects: Role of a Code Reviewer

-- Srinivas V Josyula

As the global economy goes through arguably its worst ever crisis, the onus is on software firms to deliver projects free of defects, thus saving hundreds and thousands of dollars on rectification. The importance of thorough code reviews cannot be over emphasized to ensure that the code is delivered, with very minimal or zero defects. Given this scenario, the role of a "good" code reviewer is significant. The article takes a critical look at the role of a code reviewer and the challenges a project manager faces in identifying "good" reviewers. The article also looks at the best possible practices to ensure quality delivery of software projects.

Article Price : Rs.50

Program Management Diversity: Opportunity or Problem?

-- Alan Stretton

There are many diverse understandings of the nature of programs, major projects, complex projects, etc., in the literature. Some of the most prominent of these are discussed, and a potentially controversial choice to use the descriptor `programs' to include very large and/or complex projects is adopted in this article.

Literature on program management is both diverse, and widely dispersed over a great variety of publications. It is noted that there appears to be a dearth of materials which aggregate and/or summarize program processes and/or practices relating to individual application areas.

Virtual Reality: Role in Construction Project Management

-- Faisal Manzoor Arain

Information technology has become strongly established as a supporting tool for many professional tasks in the recent years. Virtual Reality (VR) simulations provide powerful teaching tools that can help learners digest complex concepts and retain them long after the session has ended. VR simulation is a natural concept for inclusion in construction engineering education. It eliminates the risks and costs associated with the real world, whilst enabling people to gain many professional experiences. This article sets the foundation for future research, focusing on developing VR simulations and games for teaching design and construction processes of a building project.

Performance Management Models in the Project Management Domain

-- Luigi Buglione

While dealing with projects, a frequent assertion is that certain projects achieve better performance than others. However, in order to make valid and effective benchmarks, the assessment criteria against which such evaluations are done need to be spelt out, and any possible doubts about glossary need to be clarified. Thus, how can `performance' be defined and how can it be measured? This article presents a logical path for properly defining and using the concept of `performance' from a process improvement viewpoint, proposing a customization of one of such models for the Project Management domain, the IPMA Project Excellence (PE) Model.

Defining the Detailed Scope: How and Where Do You Find Requirements?

-- Jamal Moustafaev

The article focuses on the post-project charter iteration of scope definition that happens some time after the sign-off of the project charter but before the technical team members start working on the final designs, blueprints and bills of materials. The article starts with a discussion of possible sources of requirements including customers, clients and product end-users as well as various secondary stakeholder groups. An analysis of various reasons for the stakeholder neglect and possible impacts on the project timeline and budgets is also provided. In addition, the document discusses various types of requirements and questions to be asked when eliciting project scope.

Using Multiple Project Management Frameworks

-- Radhika G Janardanan

Large, medium or small, each project is significant and needs management across all phases in the software development lifecycle. Most of the projects adopt or blend frameworks, which are necessary to get the best output. Here is an example of a project, where the requirements were prioritized using the Product Backlog and the Sprints were implemented for a maximum duration of 4-6 weeks. For each Sprint, the task was estimated using the personal software process-based estimation technique for size and effort. Every artifact had a quality measure, which was being tracked as part of the execution. Reviews and formal inspections were also included as part of the Sprint. The combination of planned activities as part of agile process is novel by itself and one needs to understand the variation and adopt, accordingly.

Development Projects: Managing the Risks That Matter

-- S Bhaskaran

Business managers, who initiate and fund projects, can normally define quite clearly what the objectives of the project are and when it is deemed to be a success. In addition to quality, these typically may imply one or more of the attributes of cost, schedule, and scope. However, Project Managers (PMs) typically ignore these "Key Success Factors (KSFs)" of a project, when managing it. PMs typically work towards ensuring a bunch of deliverables. While no project is complete without delivering the envisaged product, there are important differences in approach, when managing to the KSFs of a Project.

 
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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