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Management

Effective Executive


September '10
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Accelerate Excellence : How to Sustain Excellence for a Lifetime
Managing and Coaching By Values : A New Strategic tool for Effective Executives attempting to achieve excellence in a dynamic and chaotic business environment
An Unexplored Resource : High Quality Decisions: Their Construction and Management
The Management, Organizational and Business Implications of Knowledge Management : A Complete Guide
The 10 Greatest CEOs of All Time
The Moral of the Moment : My Management Guru Hall of Fame
Rural Opportunities Production Enterprise(ROPE) : Success with Social Entrepreneurship? 
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Accelerate Excellence : How to Sustain Excellence for a Lifetime

-- Dan Coughlin

Excellence means doing something as well as you can do it right now and searching for ways to do it better in the future. If you do that over and over and over throughout your lifetime, you will develop the habit of excellence.

Article Price : Rs.50

Managing and Coaching By Values : A New Strategic tool for Effective Executives attempting to achieve excellence in a dynamic and chaotic business environment

-- Prof. Simon L Dolan

This article presents a model of Managing and Coaching by Values (MBV-CBV) as an important philosophical and practical framework for leaders and executives to use in today's chaotic business and economic environment. We briefly discuss the evolution of the management philosophy from Management by Instruction (MBI) to Management by Objectives (MBO), and finally to Management by Values (MBV). Finally, we propose the concept of Coaching by Values (CBV) and a set of tools critical for effectively managing a values-based corporate environment.

Article Price : Rs.50

An Unexplored Resource : High Quality Decisions: Their Construction and Management

-- John E Tropman

To me, decisions are simply crystallized ideas which direct people and money in this way or that. Decisions represent the dominant organizational product, one from which all else flows.

Article Price : Rs.50

The Management, Organizational and Business Implications of Knowledge Management : A Complete Guide

-- Dr Chris Rowley and Irene Hon-fun Poon

Developing a knowledge-based business has become a major strategy for many organizations to sustain growth. Successful Knowledge Management initiatives require development of organizational cultures that facilitate learning for individuals and organizations themselves.

Article Price : Rs.50

The 10 Greatest CEOs of All Time

-- Jim Collins

Article Price : Rs.50

The Moral of the Moment : My Management Guru Hall of Fame

-- Robert L Jolles

Article Price : Rs.50

Rural Opportunities Production Enterprise(ROPE) : Success with Social Entrepreneurship?

-- Vandana Jayakumar, Deepti Srikanth and
Dr. Nagendra V Chowdary

By acting as an interface between the rural artisans on the one hand and the global clients on the other, the Rural Opportunities Production Enterprise (ROPE) has been successful in bringing income generating opportunities to the disadvantaged rural population. Not only has ROPE contributed to poverty alleviation in the rural areas, it has also helped in environment conservation. However, ROPE's scalability, sustainability and profitability in the long run, are debatable.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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