Case Folio
From Fragmentation Towards Cohesion: A Case Study in Facilitating Organizational Change

Article Details
Pub. Date : Sept' 2020
Product Name : The IUP Journal of Case Folio
Product Type : Article
Product Code : IJCF20920
Author Name : Michael Walton
Availability : YES
Subject/Domain : Management
Download Format : PDF Format
No. of Pages : 10

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Abstract

Facilitating organizational change is fraught with problems, and these are intensified if the organization occupies a prominent global profile and is staffed with status-conscious top executives. The paper outlines a change intervention in such organization and describes work with a senior management team that had lost direction and was falling apart. The reputation of the reclusive main Board Director involved was at risk, and in an attempt to retrieve matters, a Management Retreat was initiated to recover the situation. An approach to the work is outlined, together with the key outcomes from the intervention itself.


Introduction

The case study offers insights on an intervention which addressed leadership issues within a top team. Inadequate top-team performance is a common feature of business life, but what adds to the interest of this case is that it involved a dysfunctional senior team within a major global organization. The material should be of interest to executives and managers-as well as to internal organizational change consultants-who find themselves confronted with problematic leadership issues within a privileged group of senior colleagues.