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Management

Effective Executive


October ' 03
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Corporate Governance : A Global Perspective
Directors and Damaging Directors
Empowering the Board
Changing Face of Today's Boards
What are CEOs Worth? - The Controversy of CEO Compensation
Corporate Governance - Lessons from the East India Company
Unified License - In the Right Direction?
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Corporate Governance : A Global Perspective

-- Sarath Gollanapalli

Corporate Governance is passing through a testing time. The recent corporate scandals have brought the boards under the watchful eyes of regulatory authorities in different parts of the world. Regulatory authorities are enforcing new laws to reinforce investor confidence.

Article Price : Rs.50

Developing Outstanding Performance in Boards of Directors

--Daniel D Elash

For today's boards of directors to become truly effective in fulfilling their obligations, they must insist upon the presence of robust partnerships between themselves and their companies' executives. They must take the time and make the efforts required to build effective partnerships.

Directors and Damaging Directors

-- R Gopalakrishnan

The Board's real job is not to double guess the CEO or keep a watch on him. It is to add value to the company decisions by providing visible and proven collective wisdom to a competent, aggressive and entrepreneurial CEO, the type of CEO every company should aspire to have.

Article Price : Rs.50

Empowering the Board

-- Anil Kumar Kartham

Board empowerment is generally seen as a welcome change by most of the experts except some paranoid CEOs. Board empowerment, taken in right spirit, benefits the management and the shareholders alike. But there still remain some obstacles to make this empowerment a universally accepted practice.

Article Price : Rs.50

Changing Face of Today's Boards

-- CSV Ratna

After the recent corporate scandals the relationship between management, shareholders and boards of directors have assumed importance. Some analysts feel that this relationship would result in effective governance and fulfillment of shareholders interests.

Article Price : Rs.50

Raising the Bar on the Board

-- Richard M Furr and Lana J Furr

The issue of raising the bar on the board is becoming increasingly critical to long-term success in an increasingly complex marketplace and environment of increased investor and governmental scrutiny. However, corporate boards often operate with self-preservation instinct and this prevents the board from raising the bar for directors.

What are CEOs Worth? - The Controversy of CEO Compensation

--hirisha Regani

CEO compensation has become one of the most important issues of concern in the field of corporate governance. Some people believe that CEOs are only glorified managers and do not deserve high salaries while others feel that they should be compensated for taking responsibilities.

Article Price : Rs.50

Corporate Governance and the NBFIs

--Y R K Reddy

NBFIs are important as they provide a financial system that will not only cause economic growth but also provide the essential shock-absorption in what is threatening to be a risky future globally. Corporate Governance assumes critical importance in the revival and growth of this sector.

Corporate Governance - Lessons from the East India Company

--Amit Singh Sisodiya

The outcry over corporate governance is as old as the history of first joint stock company, the English East India Company. The recent wave of corporate scandals has re-emphasized the need for better governance.

Article Price : Rs.50

Unified License - In the Right Direction?

--K V Hariprashad

Unified license in the Indian context means technological convergence of wireline and wireless. However, unified license has to grapple with many complex issues involved in framing new policy, modifying the various license conditions and interconnection terms along with the implementation of recommended orders by the TDSAT.

Article Price : Rs.50

 

Global Executive Summaries

  • Intel is Recovering Well
  • Hutchison in 36 Mess
  • Borderless Corporation
  • Growing BPO to India
  • New Rules for WorldCom
  • Sun Going Bell's Way
  • Filtering Instant Messaging
  • Healthcaro Pains
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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