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Professional Banker Magazine:
Credit Card Frauds : A Conceptual Framework
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The article gives an overview of credit card fraud, various credit card fraud methods, and ways to prevent it.With the advent of commerce, fraudsters have been exploiting businesses for their own financial gain. And the problem is only getting worse. The same technological advances that have been a boon for the banking industry have also been advantageous to criminals, making fraud relatively easy to commit and difficult to detect. From cheque fraud to credit card fraud, to identity theft and beyond, fraud is an equal opportunity crime, and every business is vulnerable. This is especially true of banks, which trade money in bytes rather than papers. Credit card fraud is one of the biggest threats to business nowadays. Combating credit card fraud is the most important issue for banks in the present era. However, it is something that cannot be totally eliminated but rather can be managed. Each week, new and more creative scams are appearing with fraudsters accessing thousands of card account details through techniques such as phishing, hacking, skimming, Website spoofing, credit card trading and Trojan proxies. Banks and online merchants face the tough challenge of keeping one step ahead of these criminal techniques as online spending continues to grow. Fraud is ever changing, shifting its focus as new and new preventive measures are introduced to combat it.

As far as the rate of fraud in the credit card industry is concerned, it has been taking place right from the time the cards were introduced. However, the techniques of fraud are becoming more and more sophisticated day-by-day. The Graph in the next page shows that in the early 1970s the credit card frauds were 18% in the category of card present. With the advancement of technology in 1980s, the frauds were to the tune of 16% of total expenditure in Mail Order Telephone Order (MOTO)* segment. But today's online frauds in the category of Card Not Present (CNP) are more common due to emergence of e-commerce.

Credit Card Fraud can be defined as: When an individual uses another individual's credit card for personal reasons, while the owner of the card and the card issuer are not aware of the fact that the card is being used. Further the individual using the card has no connection with the card holder or the issuer and has no intention of either contacting the owner of the card or making repayments for the purchases made.

 
 
 

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