The
Information Technology (IT) industry is rapidly expanding
and significantly contributing to the growth of the Indian
economy. At the same time, it is bringing new problems to
its employees, adversely impacting the quality of their work
life. Employers in these industries are also facing formidable
challenges in attracting and retaining the talented and skilled
human resource. HR managers in these industries are constantly
striving to find innovative ways for building and nurturing
functional and enjoyable working environment for their employees,
simultaneously aiming at alleviating their sufferings from
work life imbalance, excessively demanding roles, and highly
stressful work situations, thereby enhancing their organizational
commitment. This issue carries four research papers on IT
and associated industries, related to psychological contract,
HR challenges, stress, social support, job attitudes, job
outcome, and e-recruitment, and one on job satisfaction among
academics, besides a book review.
The
issue opens with the paper titled "Psychological Contract
and Employment Relationship", authored by Harold Andrew
Patrick. Psychological contract refers to mutual unwritten
expectations that exist between an employee and his/her employer
regarding policies and practices in their organization. Psychological
contract deeply influences the job attitudes and performance
of the employees. Relational contract, transactional contract,
employer's commitment/obligation to employee, employee's commitment/obligation
to employer, employer's relationship with employee, and employee's
relationship with employer were measured on 202 employees
from 15 IT companies. The study presents the implications
of psychological contracts for IT companies to facilitate
harnessing of energy, knowledge and creativity of employees
for competitive advantage.
Authored
by C Omprakash, Mohd. Afaq Khan and K S Gupta, the second
paper titled "HR Challenges in Business Transformation
Outsourcing", explains the new phenomenon called Business
Transformation Outsourcing (BTO) in the IT industry. The paper
elucidates the major challenges faced in Human Resource Management
(HRM) by the BTO organizations and presents appropriate solutions
for some of these challenges.
The
third paper titled "Stress, Social Support, Job Attitudes
and Job Outcome across Gender", is authored by Niharika
Gaan. Role ambiguity, role conflict, work overload, supervisory
support, team support, organizational commitment, job satisfaction,
and turnover intention across gender were studied among 240
Information Systems professionals. It was found that women
experience higher role ambiguity and supervisory support.
Team support, organizational commitment, job satisfaction,
and turnover intention do not differ across gender. The study
points out that information system industry represents equal
opportunity employers who do not discriminate against women,
providing them even higher supervisory support.
Authored
by Lakhwinder Singh and Leenu Narang, the fourth paper titled
"Behavioral Revelation Concerning E-Recruitments",
examines the perceptions of job seekers about e-recruitments
and their behavior towards them. A majority of the survey
participants (100 students from Guru Nanak Dev University)
held positive perceptions about various aspects of web recruitment.
They were more inclined towards using corporate websites than
job boards for sending their job applications.
The
fifth paper titled "Job Satisfaction Among Academics",
is authored by Bani Kochar. It studies the dynamics of job
satisfaction among 24 faculty members in three selected institutions
under IU. Job satisfaction manifests as
three meta dimensions, i.e., `balance', combining three dimensions
for prevention of dissatisfaction (working environment, pay,
and cooperation of peers) and four dimensions for enforcement
of motivation (delegation of work, opportunity for growth,
delegation of authority, and opportunity for advancement);
`commensuration' representing higher rewards for higher level
of stress; and `security', meaning job security. The study
throws light on how to enhance job satisfaction among academics.
The
issue closes with a review by Gaurav Singh Solanki and Rishu
Roy of the book titled When You Are Sinking Become a Submarine:
Winning Through Wisdom and Creativity, authored by Pavan
Choudary and published by Wisdom Press in 2006. The review
highlights, as presented in the book, the saga of the Naïve
and the Vilethe two kinds of people we come across in
the world of power and politics. Only the end matters for
the Vile. Means is as important as the end for the Naïve.
The book shows how the Naïve can ultimately win over
the Vile.
-
Avinash Kumar Srivastav
Consulting
Editor |