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Insurance Chronicle


October '09
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AEGON Religare Life Insurance Company Limited
Non-life Insurers and Challenges in the Emerging Market Scenario
The Role of Actuary General Insurance Business in India
Insurance Contracts Agent's Role as a Frontline Underwriter
Insurance Distribution Strategies for the Rural Sector
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AEGON Religare Life Insurance Company Limited

Article Price : Rs.50

The Future of Enterprise Risk Management

-- Robb Luck and Chris Karow

The more optimistic economic forecasters suggest that we may have reached the beginning of the end of the global financial crisis. However, no one is saying yet that the turbulence is over. The insurance sector faces stiff headwindsearnings pressure, access to capital, investment volatility, and additional ratings downgrades. Novel ERM approaches are the need of the hour.

Enterprise Risk Management: ERM by Hannover Re – Tested by the Crisis

-- Eberhard Muller and Heike Klappach

Its group-wide ERM system helped Hannover Re to cope with the recent credit crisis and high hurricane losses, while maintaining financial strength.

Non-life Insurers and Challenges in the Emerging Market Scenario

-- GV Rao

With premium growth declining and other business costs including claims going up, with more competition injected into the market and with the domestic economy skidding, the non-life insurers are at their wit's end to climb out of the abyss they find themselves in post-detariffication. This article analyzes the situation and provides a few suggestions to solve the crisis.

Article Price : Rs.50

The Role of Actuary General Insurance Business in India

-- R Qaiser

Actuarial techniques now find practical application in the operation of a general insurance company. But there is lack of awareness and appreciation of this fact, even amongst the staff and officers of insurance companies, which calls for a change. This article discusses the role of the Appointed Actuary as per the regulations of IRDA and goes beyond to examine other areas in general insurance operation where the services of Actuaries can be utilized.

Article Price : Rs.50

Insurance Contracts Agent's Role as a Frontline Underwriter

-- G Gopalakrishna

An insurance contract is one of utmost good faith. The insurers cannot possibly be aware of all the details of health, family history, habits, and other matters relevant for the assessment of risk. The insurance company depends on the agent for true and correct representation of the insured in the agent's confidential report. The agent being the face of the insurance company, who sees the prospect physically and gets to know everything about him and finds him eligible for cover, is referred to as the `Frontline Underwriter'.

Article Price : Rs.50

An Overview of RBC: Life Insurance Perspective

-- SP Chakraborty and J Anita

The authors opine that while it may not be possible for a company to hold enough capital for every conceivable contingency, at the same time insurers cannot run the risk of insolvency with too frequent events; and RBC provides the answers.

Federal Regulation Good or Bad; Wanted or Unwanted?

-- Phil Zinkewicz

Recent large losses have opened the door to federal reinsurance programs; will regulation follow?

Technology: Changes Ahead

-- Ron Clark

As a result of the financial meltdown, changes are coming to the insurance industry, and technology will play an important role. A report from the ACORD LOMA Insurance Systems Forum.

Using Group Captives for Health Insurance

-- Jeff Fitzgerald

Historically, few have used captives to insure health and accident risks due to both misperceptions and valid concerns. But these concerns have been overblown, and it may be time to reconsider captives for managing health costs.

Insurance Distribution Strategies for the Rural Sector

-- B Balaji Sathya Narayanan

Insurance is usually hard to sell because insurers seek money in return for a promise to cover the losses that could incur to them in the future due to uncertainties. This article discusses how insurance companies distribute their products in rural areas.

Article Price : Rs.50

Global Executive Summaries
  • Risk-Based Capital for Life Insurers: Implications for India
    Full Text: www.irdajournal.com

  • Thwarting Piracy and Terror on the High Seas
    Full Text: www.irmi.com

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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