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Advertising Express


January' 06
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Whats in a Name?: Brand Heritage and Opinion Strength
Being Current while Looking Historic: Strategies for Building Heritage Brands
Wal-Mart: A Heritage Brand
Reinventing Heritage Brands
I Love You Rasna
Coca-Cola: The Enduring Heritage Brand in Britain and Turkey
The Indian Daily Heritage Brands
Qantas: The Spirit of Australia
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Whats in a Name?: Brand Heritage and Opinion Strength

- - Micael Dahlén, Sara Rosengren

As more brands than ever are facing slaughter, established brands are becoming more valuable. As a result, brands are taking new roles in consumers lives and in society. Heritage brands face dispersed ownership and must struggle against prejudice and oblivion to take on the role of beacons in society. In this article, we investigate the hows and whys of brand management as the young brands die and the old prevail.

Article Price : Rs.50

Being Current while Looking Historic: Strategies for Building Heritage Brands

- - Tapan K Panda

Heritage brands are manifestations of a typical consumption culture. The power of a heritage brand does not come from the duration of its existence, but from its ability to establish a strong connection with the customer over long periods of time. Heritage brands have always enjoyed a good amount of both market share and profit share. This article attempts to highlight the reasons for a brand to stay longer in the market and also to find out the reasons for their withering away. The article looks at both American and Chinese heritage brands to find out what makes American heritage brands reinvent themselves and Chinese brands fade away in the face of competition.

Article Price : Rs.50

Wal-Mart: A Heritage Brand

- - George M Zinkhan, Candice R Hollenbeck

For a variety of reasons, there is a growing resistance to transnational brands. Wal-Mart is one of the many global brands receiving widespread criticism. Despite some disapproval, the firm is accelerating in growth. One reason that the company continues to grow is because Wal-Mart recognizes the value of its brand. Here, we highlight the one method Wal-Mart uses to preserve its brand heritage by building loyalty among local community members. Based on the observations of a store-opening ceremony, we provide examples of innovative branding strategies for the 21st century.

Article Price : Rs.50

Reinventing Heritage Brands

- - Subhadip Roy

As the name `Heritage Brands suggests, there are some brands which occupy a special position in the minds of the consumers by virtue of heritage. However, having a rich heritage doesnt ensure that the brand will remain successful for eternity. This article talks about the issues which can (and have) spell disaster for brands with a rich heritage and the things a brand needs to take into account to continue to stay atop in the minds of the consumers.

Article Price : Rs.50

I Love You Rasna

- - Sanjit Kumar Roy

Heritage brands are brands with a rich history, philosophy, and a long-term relationship with the customers built on the platforms of quality, loyalty, value and trustworthiness. Even a single brand attribute, which provides the competitive advantage in the long run, becomes the heritage of that brand. Rasna certainly fits into the category of heritage brands with its invaluable history and the way in which it has repositioned itself successfully in the minds of the Indian consumers. It is now a brand for the masses. Rasna has built an emotional attachment with its consumers through effective advertising and value-added economic products.

Article Price : Rs.50

Coca-Cola: The Enduring Heritage Brand in Britain and Turkey

- - Stanley J Paliwoda, Nukhet Vardar

We live in an era where the leader brands are on the verge of being punished for just being leaders. The marketing strategies, sourcing practices and organizational governance of leader brands are constantly under much more scrutiny than that of their competitors. However, we must realize that leader brands actually have to try harder to come up with original ideas in order to stay competitive and retain their leadership positions. In most instances, all this due diligence and these extensive efforts are often overlooked, almost as if these brands were assumed to be destined for success or failure from the moment they were launched in the market. Although in reality, there are no natural laws that can lead to market success. This article discusses the marketing strategies used by one of the worlds best known heritage brands, Coca-Cola, in order to compete effectively in both the British and the Turkish markets.

Article Price : Rs.50

Can Chinas Heritage Brands be Saved?

- - Doris Ho

As multitudes of international brand names clamor to get into the Chinese market, Chinas heritage brands or laozihaos, are quietly struggling to compete for a share of consumers minds. Pitting themselves against higher product quality and brand standards, are these heritage brands destined for a slow but certain death?

The Indian Daily Heritage Brands

- - C Anandan, K Ravichandran, M Prasanna Mohanraj

This article analyzes three heritage brands of the English newspaper segment in India: The Times of India, The Hindu and The New Indian Express. A comparative analysis based on brand history, brand identity, brand personality, and brand image is done. The article also records how these brands have adapted to the changing needs of the environment.

Article Price : Rs.50

Qantas: The Spirit of Australia

- - Rajeev Kamineni

The key perceptions or the theme of a product is captured in a nutshell by the brand name. If brand names are easy to pronounce, familiar and meaningful, different, distinctive and unusual, then it tends to be easier for consumers to remember that particular brand name. In this age of globalization, it is important to view the brand name from a cross-cultural perspective rather than from a one culture perspective because the more meaningful a brand name is in one culture, the more likely that it will not be very transferable to other cultures due to translation problems. There are certain brands spread across the world that have overcome this hurdle of cross-cultural misinterpretation. These brands have achieved a `heritage status due to their longevity and sustained customer loyalty in the market. Qantas, the airline from Australia, is one such brand and Qantas as a brand is analyzed from a heritage perspective in this article.

Article Price : Rs.50
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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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