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Effective Executive Magazine:
When They Don't Want to Play with You Anymore : Keeping Up with the Jones Children
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The argument put forward in this article is that rarely do good companies go bad because of mismanagement or because they make fundamentally wrong decisions. Instead, most of the times, good companies go bad because of changes in their environment that they did not foresee or changes they have severe difficulties adapting to. This article advocates that the only way a company can try to become ready for consumer changes is to be market-oriented and to spend resources on trying to grasp such changes as early as possibleeven if the costs of such endeavors are very high.

 
 
 

As living conditions improve and individual familiy incomes increase, the amount of money that is spent on buying toys for children also sky-rockets. Hence, in regions such as Europe, children's toys means "big business". This has led to the existence of some very strong companies such as Mattel (holding such brands as Fisher-Price and Barbie) and Lego (the core business of which is plastic bricks that children can put together in order to build things). Moreover, companies such as Disney generate substantial incomes by means of licensing (i.e., letting other companies use Donald Duck, Mickey Mouse, etc., on products such as games, clothes, foods, etc). The demand for toys has also led to the establishment of a series of newer, strong brands (e.g., Bratz dolls, PlayStation and X-box) that are affiliated with new lines of toy products. To most of these companies, a key competence has been their ability to develop and sell toy products that target different genders and age groups. Thus, many of these companies have based their product development activities on thorough knowledge of children's life cycles and the ways in which stages hereof make children want different sorts of products. For example, Mattel's Fisher-Price products are aimed at small children, whereas the Barbie doll targets girls who are 4 or 5 years old and above. Furthermore, most of these companies' product development activities have been characterized by the continuous launch of new products. Especially the toy industry is well-known for launching more expensive products around points in time when gift-giving is institutionalized, e.g., when Christmas is celebrated in European countries. Thus, institutions like European Christmas are peak seasons for toy sales. As a result, toy retailers and the large supermarket chains send out toy catalogs, in which 1 or 2 pages are dedicated to each of the strong toy brands and the presentation of their new products.

In the same way, most strong brands and the latest products launched under these brands are heavily advertised on TV during these months. Research shows that the catalogs are used extensively by children and are decisive for children's listing of wishes. Also, research on parents indicates that the TV commercials give rise to extreme degrees of pestering during this period of time. Most of the catalogs are ordered by age and gender so that one section focuses on small children (age group 0-4) and the rest of the sections are dedicated to girls and boys (often subdivided into the age groups 5-8 and 9-13). As for the TV commercials, these are shown in patterns that align with the kind of programs that are shown. For example, commercials for special brands would often be found just before or after a cartoon that tells stories about the characters affiliated with the brand. It can be rightly inferred that toy companies have thus been extremely professional with respect to segmentation and targeting based on thorough understanding of children's life cycles and the ways in which stages of this life cycle make different kinds of toys attractive to these different segments.

 
 
 

Effective Executive Magazine, Product Development, European Countries, Billion-Dollar Market, Business Administration, Portfolio Management, Brand Equity, Core Competencies, Product Categories, European Christmas, Core Technologies, Tangible Products.