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Insurance Chronicle Magazine:
Life Insurance: Human Life Value-based Selling and After Sales Service
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Human life has an economic value. It is the monetary worth of an earning person which is the capitalized value of his net future earnings less cost of his current self-maintenance. Once the prospect realizes this important fact, his endeavor to purchase life insurance is to protect his dependents from any eventuality. If the human life value-based selling and after sales service are rendered by the agent in letter and spirit to the clients utmost satisfaction, there will be further development and conservation of life insurance business.

 
 

Human life's value can be defined as the capitalized value of the net future earnings of an individual after taking into account appropriate costs for his/her self-maintenance. It is the monetary value of an earning person. The facts that determine it are training and education, character and health and, above all, his ability to work. The higher these factors, the higher are the value; and the lower these factors, the lower is his economic value.

Human life has an economic value, but unlike material things, it is difficult to determine the exact value of a human being. A true life insurance salesman should ask every prospect/client to determine his human life value.

Advisors/agents, usually sell life insurance for tax benefits. They don't always tell the prospect to buy life insurance for what it really is and what it does for him, but by telling him only about tax benefits that he would derive out of investment in the policy. They generally talk to the clients of Section 88—higher returns, reinvestment, bonus rates and interest rates—but not about the basic security that life insurance provides.

Insurers and salesmen specifically need to change their selling techniques and alter their marketing strategies. They need to shift focus from tax benefits to human life value. The sales talk should move from investment to the security aspect. They should stop discussing high returns and instead talk about life insurance and start finding out their client's worth.

 
 

Insurance Chronicle Magazine, Life Insurance, Marketing Strategies, Insurance Business, Financial Planning, Life Insurance Programs, Insurance Premium, Human Life Values, Selling Techniques, Company Agents, Net Future Earnings.