Emotions are very critical and play an active and decisive role in everyone’s daily life—both personal and professional. Human resource can be considered as one of the most dynamic and unique resource bases of any organization as organizations are becoming more people-centric in this globalized world. Emotional intelligence is all about understanding and exploiting one’s own and others’ emotions for the personal and professional benefit. Emotionally intelligent workforce can be thought of as core competence of an organization as it is linked with effective leadership and organizational performance.

We are in post-liberalization period where world is witnessing free movement of businesses from one country to another. Globalization made the competition an integral part of our life. Nowadays the corporates are struggling to gain a competitive advantage over its competitors in order to achieve sustainable growth in long term. Although much more is being talked about Emotional Intelligence (EI) since Daniel Goleman published his first book on this area in 1995, EI has become a buzzword in the last decade, particularly in the field of management and has attracted the attention of HR and OB experts.

Emotional intelligence can be defined as the abilities concerning the recognition and regulation of emotions in the self and others. It is all about effectively and rightly understanding the emotion of oneself and others. Very often it is viewed as a tool for achieving success in personal as well as in professional life. As widely acknowledged, "EI gives you a competitive edge…..having great intellectual abilities may make you a superb fiscal or legal scholar, but a highly developed EI will make you a candidate for CEO or a brilliant trial lawyer". EI accounts for 80-90% of the success of organizational leaders.

HRM Review Magazine, Emotional Intelligence, Infornation Technology, IT, Globalization, Knowledge Management, Organization Objectives, Organization Goals, Level of Management, Leadership Styles, Leadership Skills, Leadership Development Programs, Organizational Culture, HR policies.