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HRM Review Magazine
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The currently appreciating rupee against dollar has exposed the vulnerability of the rising stars of Indian economy: IT, ITES and BPOs. The impact is multi-dimensional ranging from plummeting the profits of the IT companies to depletion of talent pool of these companies due to attrition. The impact is widespread and even the top four giants of Indian IT industry, TCS, Infosys, Wipro and Satyam, have not been spared. Attrition in the IT industry is not an uncommon one but the pace of attrition in the first quarter of the financial year 2007-08 reveals a different story. There were some cases of forced attrition. All the top four Indian IT firms are gearing up their human resource management strategies for adjusting to the unique situation created by rupee appreciation. Other strategies like new contract acquisition and hedging are used to mitigate the effect of the new challenge of rupee appreciation.

 
 
 

The Indian IT, ITES and BPOs, the emerging industries of Indian economy which are expected to offer millions of jobs to the Indian youth, now appear to be trailing due to the impact of rupee appreciation against dollar. When the major Indian IT companies TCS, Infosys, Wipro and Satyam are grappling with the appreciating rupee eating into their profits, not much is needed to say about the medium and small IT firms. Not only are the IT firms witnessing a potential erosion of their profits but are also finding it hard to retain their employees which witnessed an exodus of about 10,000 people in the first quarter of the current fiscal itself.

Attrition is neither a new phenomenon nor an unusual one for this emerging sector. But the new thrust on the current rate of attrition is the result of rupee appreciation against dollar. The appreciation reduces the rupee equivalent of every dollar earned overseas by software firms whose expenses are almost all incurred in the local currency. The rupee, currently at 40.32 to the dollar, climbed 6.8% against the dollar in the three months ended June 30. It's the biggest gain in more than three decades.

Rising crude oil prices, huge capital inflows, especially through External Commercial Borrowings (ECBs) and uncertainties in the global economy during the fiscal will have a cascading effect on the rupee. The biggest beneficiaries from the rupee appreciation are importers, as the dollar now has less worth for every rupee or to put it in different terms, fewer rupees can buy more dollar denominated assets/commodities. Besides companies, rupee appreciation is also a positive for the technology-deficient government's financials and capital goods sector as most of the equipment are imported. This article shows the implications of rupee appreciation on IT industry in India, especially in the front of human resource management.

 
 
 
 

HRM Review Magazine, Human Resource Management, IT Industry, Indian Economy, Human Resource Management, Management Strategies, External Commercial Borrowings, ECBs, Information Technology Sector, Global Economy, Financials Sector, Foreign Exchange Markets, Financial Management, Quality Management.