Over the past 30 years, HR has
increasingly become a valuable
asset to organizations by aligning
its goals with overall strategic business goals.
The HR department is no longer just a
‘personnel department’ that deals with the
paper work of hiring people and payroll. HR
is now transforming into a strategic function
that contributes to the organization’s
bottom line (Phillips & Phillips, 2009). As
organizations begin to understand that
human capital is their most important asset,
HR has the opportunity to prove they are a
strategic business partner through the
effective management of the organization’s
human capital. Human capital is an
important and essential asset which
contributes to development and growth of individuals and their organizations, in
similar ways as to physical assets such as
machines and money. It is well-documented
that the collective attitudes, skills and
abilities of people contribute to
organizational performance and productivity
which are critical for survival in today’s
competitive economy. Any expenditure in
training, development, health, and support
should be seen an investment, not just an
expense (Brocaglia, 2011).
Human capital, physically and spiritually,
can create a competitive advantage for
organizations and also both short and longterm
return on their investment (Marschke
and Mujtaba, 2007). Strategic efforts related
to the effective management of human
capital over the past decade by HR have included, but are not limited to, effective
recruiting, retention efforts, training
programs, employee leadership development
initiatives, and coaching and mentoring
programs. HR is now implementing and
managing health and wellness programs in
the workplace as yet another strategic effort
to contribute to the financial success and
long-term sustainability of an organization.
In 2005, the US spent $2 tn on healthcare,
at $6,683 per person (Anonymous, 2007).
As US healthcare costs began to rise, rising
costs to employers and employees was
inevitable. According to an annual Health
Care Cost Survey completed by Towers
Perrin’s, the average corporate health benefit
per employee in 2004 was $7,284 and rose to
$9,660 per employee in 2009, this was an
increase of 75% over five years. Then in a
recent survey completed by Towers Watson,
the report said, “employer healthcare costs
for active employees are projected to rise 8.2%
in 2011, to an average annual cost of $10,730
per employee” (Employee Benefit News,
2010, para 1).
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