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Management

HRM Review


December'03
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Glass Ceiling: Is it Breaking?
The Invisible `Glass Ceiling' - It Exists! It Doesn't!
Knowing and Managing Glass Ceiling
Women Managers - Breaking the Glass Ceiling
HR Process Mapping Towards Reinventing HR Function
Management 2010
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Glass Ceiling: Is it Breaking?

-- GRK Murthy

The glass ceiling is not exclusively a result of the employers biased attitude towards women. Apparently such constraints exist mainly due to women-centric timerelated problems and their pre-disposition towards their family. The article looks at the demands made by career as well as family on women managers.

Article Price : Rs.50

The Invisible `Glass Ceiling' - It Exists! It Doesn't!

-- Sireesha Mamidenna

India has a hoary past that abounds with the heroic deeds of stalwarts like Rani of Jhansi, Ahilya Bai Holkar, Dr. Sarojini Naidu, and Indira Gandhi during the fight for freedom and its aftermath. However, the popular mindset of a divisive humankind has always reared its ugly head in many oh! so subtle ways. The workplace today is somewhat akin to the battlefields of the yore, providing opportunities, challenges and more often than not, invisible obstacles that connote a dead end and induce apathy among the "lesser privileged" i.e., the women, and other minorities.

Article Price : Rs.50

Knowing and Managing Glass Ceiling

--Andrew Dutta and Manjeesh K Singh

The existence of glass ceiling ultimately results in reduced participation by minorities and women, demotivation and lack of morale in the organization. The article identifies the levels of glass ceiling that exists and suggests some solutions.

Article Price : Rs.50

Women Managers - Breaking the Glass Ceiling

-- Amit Singh Sisodiya and Nidhi Joshi

Three Indian women managers made it to the Fortune list of 50 most influential women managers in international business, recently. It is no mean achievement in the context of male-dominated Indian corporate business environment. Does this mean the Indian women managers are finally able to break the glass ceiling?

Article Price : Rs.50

Human Capital IndexTM Measuring Your organization's Greatest Asset

-- Jennifer Arapoff

"People are our greatest asset" is becoming the strategy mantra of the new millennium. But when it comes for implementation, organizations are faced with a bewildering array of creative ideasmany which seem vague or touchy-feely, and don't have an obvious link to the bottom line.

What Would the "Perfect" Recruiting Function Look Like?

-- Kevin Wheeler

If you were fortunate enough to be given the opportunity to build a recruiting function from scratch, put in place any set of processes or technology that you wanted to, and hire anyone at all to help you, what would you do?

HR Process Mapping Towards Reinventing HR Function

-- Raja Achanta

Process mapping is an activity of modeling common business functions, to understand how they work and to identify ways to improve them. The article discusses about the issues and challenges involved in HR Process mapping.

Article Price : Rs.50

Management 2010

-- Amitabh Kodwani

The emergence of knowledge as the key management resource will certainly necessitate radically new management theories and practices in future. The author envisions the changes that this knowledge era brings about in the management in future.

Article Price : Rs.50

In the Good Old Days

-- S Ramachander

What was the business world like before the advent of the digital era? And what were managers, and management practices like, then? Here's reliving those days of yore, marked by gentlemanly ways of doing business.

 

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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