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The IUP Journal of Infrastructure

December' 04
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Infrastructure Policy Framework in India: Present Status and Suggestive Models
Overview of Bidding Process for BOT Infrastructure Projects in India
Integrated Water Resources Management and National Water Policy-Prospects and Challenges
Infrastructure Issues for BPO Industry in India
Foreign Direct Investment in the Indian Power Sector
Investment in Infrastructure: Key to Economic Change
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Infrastructure Policy Framework in India: Present Status and Suggestive Models

-- P Nair

This paper argues that the process of decentralization should go much further if the nation is to get more teeth into its policy making. The paper talks about the issues involved in policy development like training and policy development, legislation, attitude of govenment officers, short and long-term FDI and end user chargeability. It discusses the existing models in India and offers suggestive models for better policy making and implementation. The examples from UK and New Zealand have also been elaborated and the paper concludes by saying that merely copying the models will not work. The need is to implement the existing policies and development of such policies so that maximum benefit can be given to the end users. In sum, the policy must support a macroeconomic climate conducive to effective resource allocation.

Article Price : Rs.50

Overview of Bidding Process for BOT Infrastructure Projects in India

-- Ravi Unni

Governments in the past have been involved in creation of infrastructure facilities. This trend has been reversed recently with infrastructure projects being implemented with private sector participation. India has adopted this route in the post-liberalization era. Most of the private sector investment has happened in green-field projects under BOT format. The international best practice is in the form of a series of events starting from issue of Notice Inviting Tender (NIT) to ending with the final signing of project agreements. There are no clear-cut guidelines and strategies in view of the complexity of the process, project and participants. Governments in India have been winding their way through this process and some of them have been successful in awarding the project to private participants, while others have languished midway. This paper is a brief exposition on the various practices adopted by the governments in India in their endeavor to attract private sector investment into infrastructure projects.

Article Price : Rs.50

Water Tariffs and Subsidies in South Asia: Do Current Water Subsidies Reach the Poor?

-- Vivien Foster, Subhrendu Pattnayak and Linda Stalker Prokopy

Reform of the water and sanitation sector is occurring in many countries, and offers the potential to improve services to all. Of particular concern, however, is the situation of the poor, and reform must be designed so that they receive increased access to affordable services. A key issue in this regard is water pricing, which is one of the main variables affecting the distribution of benefits between different stakeholders. However, experience shows that water pricing, and the subsidies which are often delivered through water tariffs, can be a source of major inefficiencies in the sector. While affordability has been one of the prime concerns of those setting tariffs and designing subsidies, there may be significant flaws in many common pricing strategies and subsidy delivery mechanisms. Rather than providing affordable water to the poor, these may in fact be leading to financial unsustainability of utilities, lack of access to services, and inequity. The reform process provides the opportunity to rationalize and reconsider the design of tariff and subsidy structures, and seek new ones which may provide better results.

Integrated Water Resources Management and National Water Policy-Prospects and Challenges

-- R S Goel

This presentation basically aims at critical review of the obstacles in implementation of National Water Policy; in view of the disasters and consequences of stoppage and slowing down of the construction of almost all major dams; by a few environmental activists and novelists, without scientific analysis; perhaps at the behest of developed countries. We must not forget the basic fact that the medium and small water projects as well as water harvesting schemes cannot substitute the need of large water storages in highly populous countries like India, but can at best complement the larger projects. It is essential that novelists and self-styled activists are restrained from adopting irrational approaches and overstatements of adverse environmental impacts of river valley projects, and thus the community must be made water conscious. This presentation also highlights the fast emerging crises in water related areas, while suggesting strategies to ensure integrated water resources development and management. For the same, scientific analysis and critical review of the environmental impacts of water storage projects are also presented. Unless these obstacles in the creation of water storage projects are removed, the country is bound to face serious crises on account of water scarcity, floods and droughts, alarming water pollution and the dangers of environmental degradation thereof.

Article Price : Rs.50

Infrastructure Issues for BPO Industry in India

--Vishal Thakur and Harsh Bhargava

The services sector is contributing to almost half of India's GDP. Therefore, the BPO industry, as part of this services sector, cannot be ignored. BPO industry in India has grown at a phenomenal pace despite the poor infrastructure. This article talks about the status of telecom connectivity in India and tells how choosing the right technology is very important to make a BPO company cost effective. Such technologies are Multi-service WAN switches, Switching technologies, Automatic Call Distribution, Interactive Voice Response and upcoming innovative technologies. The main advantage to this sector in India is well-connected undersea cables and satellites but the telecom cost is still high in India than US. Other infrastructure issues besides technologies are road network and power facilities, which need to be upgraded. India needs to plan for a balanced growth of BPO and requires using world-class state-of-the-art infrastructure facilities to make the system more efficient.

Article Price : Rs.50

Foreign Direct Investment in the Indian Power Sector

--Lata Chakravarthy

Despite the liberal incentives for foreign investment in power generation, like 100% FDI under automatic approval scheme, 16% assured, post-tax return on equity in current dollars, five-year tax holiday, fuel price as pass through in the tariff, minimum off-take guarantee, payment guarantees by central/state governments, additional payment security by way of escrow account and so on, foreign investments in this sector have been a mere trickle. It is interesting to note that it was the generation sector which was opened first to FDI when the rate of growth of generating capacity was impressive without much private sector participation. The problems faced by the sector lie elsewhere and cannot be set right by FDI. This article focuses on the motivations for inviting FDI in power sector, the outcome of incentivization and reforms, an analysis of the current state of affairs and in conclusion, whether we need FDI in power sector.

Article Price : Rs.50

Investment in Infrastructure: Key to Economic Change

-- Srinivasulu Bayineni

The sweeping economic reforms undertaken since 1991 have unleashed and stimulated domestic and foreign investments, taking India firmly into the forefront of investment destinations. The government, keen to promote investment in the country has radically simplified and rationalized policies, procedures and regulatory aspects, and thus foreign investment is welcomed in infrastructure sector. Infrastructure is a critical input for industrial and overall economic development, and plays a major role in promoting economic growth through enhancing productivity, improving competitiveness and reducing poverty. The expansion and efficient use of infrastructure is one of the key issues for development in India. Infrastructure development offers the foundation on which a country can seize and capitalize on the opportunities ushered in by globalization and regional integration. It also plays an important role in `empowering the poor,' enabling them to participate in the growth process. Large infrastructure investments may not have immediate effects on poverty reduction, but they are critical to enable a country to achieve long-term growth and are the key to economic change. This paper reviews the regulatory reforms in the infrastructure sectors in India and focuses on only two sectors, i.e., telecommunications and power sectors, and discusses issues and concerns in this regard.

Article Price : Rs.50

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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