The environment in which the firms are operating today is unpredictable, chaotic and
turbulent. The nature and pace of change in the contemporary context is characterized by
spontaneity. The very nature of competition in all industries which are driven by the forces
of change has grown in exponential fashion in terms of complexity. In the light of this
unpredictable and multifaceted competitive intensity, reorientation in the philosophy for
achieving sustained Competitive Advantage (CA) is inevitable. The ever-increasing business
dynamism is presenting new challenges before managers, practitioners and researchers, wherein
they are trying to establish new sources of dynamic fit among the requirements imposed by
the changing context.
In the past decade, researchers have persistently focussed their attention on the significant
role played by the dynamic capabilities and everyone has significantly contributed in their
own way towards understanding the contribution of this construct towards CA. Dynamic capabilities are needed in the dynamic markets and therefore the resource-based view of firm
in the changing context should focus on the managerial ability to integrate, build and
reconfigure competencies to address the rapidly changing environments for sustained CA.
Leveraging knowledge for CA is now acknowledged widely by the mainstream researchers in
the area of strategic management. But the roots of the problem lie in exploiting the knowledge
resources for taking lead and achieving competitive superiority. Managers of all organizations
are well versed with the fact that knowledge leads to competitive superiority; therefore,
organizations must strive continuously to learn and innovate. Organizations must have
tangible and intangible systems to combine and exploit the existing and potential sources of
knowledge. Still, a cohesive and integrative framework to understand the interwoven
complexities is somewhere lacking.
Year 1990 onwards, the changed face of competition has placed ever-increasing demand
on firms to adapt, renew, reconfigure and recreate their resources and capabilities in line with
the competitive environment. Organizational flexibility is now an established rule for survival
in the market place. Pharmaceutical industry presents an excellent platform to address and
investigate the issues of what drives Change Capability (CC) and what is its impact on CA.
An agile organization can achieve CA by targeting its people and processes to the continually
changing needs of the market place with the support of the knowledge it possesses, by its
ability to learn and innovate and also with systems which facilitate effective combination of
the abilities and resources. Based on this conceptual premise, a model is developed which
includes determinants of organizational change capabilities, viz., Knowledge Management
Framework (KMF), learning and innovation and combinative capabilities, their synergistic
effects on change capabilities and its ultimate impact on CA.
The scheme of the paper is as follows. First, we discuss the theoretical underpinnings of
our study and the key theoretical constructs pursued. Second, we describe our research model,
then deal with the organizational setting, data collection and the analysis of the quantitative
data that we collected. The implications of the findings are discussed and conclusions are
drawn from this analysis. The conclusion points to further research directions.
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