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The IUP Journal of Entrepreneurship Development
Focus

Development of human capital plays a key role in the growth of entrepreneurship activities and economic viability of business startups in a country. Business firms achieve skill development in the managerial, technical domains through apprenticeship, on-the-job and off-the-job training programs. A firm’s investment decision in apprenticeship programs is affected by various factors. The first paper we present in this issue focuses on analysis of such factors that determine training propensity. The paper, “Training Propensity of Startups in Switzerland: A Study Based on Data for the Startup Cohort 1996-97”, by Spyros Arvanitis and Tobias Stucki, has attempted to analyze how the determinants of training propensity of startups in Switzerland change with increasing firm age. They found that the level of education among employees, employment growth, sales growth, expected future development of demand and firm size are positively correlated with training propensity.

In the paper titled, “Venture Capital Exit: In Pursuit of Optimal Strategy”, Raghupathy M B and Thillai Rajan A, have discussed the studies relating to the exit route and exit timing of venture capitalists. They have reviewed the studies related to the decisions regarding the optimal exit route, identification and grouping of basic five routes. Their review also included other factors related to venture capital exit such as the partial exit, foreign IPOs, use of convertible securities, etc. Finally, their paper also covered studies relating to the exit timing decisions. The authors further recommend appropriate exit strategies with different combinations of type and timing which is expected to give some beneficial guidelines to the executives of the venture capital firms as well as the entrepreneurs.

In the paper titled, “SKDRDP’s Successful Experiment with Group Entrepreneurship”, Devaraj K and Vidyavathi K, have analyzed the functioning of SIRI Gramodyoga Yojane,

a program which is initiated under Sri Kshetra Dharmasthala Rural Development Project (SKDRDP) in South India. SIRI Gramodyoga Yojane is designed to provide livelihood to poor rural women through group entrepreneurship. This paper makes an attempt to identify the key support structures and other important aspects of the support environment from the case of SKDRDP in promoting group entrepreneurship among rural women.

The paper titled, “Self-Employed Artisan Entrepreneurs: An Empirical Study of Lock Manufacturing Units in Dindigul District, Tamil Nadu”, by G Jeyanthi has focused on

(a) evaluating the organizational performance of lock manufacturing units; and

(b) recommending suitable interventions to improve their performance as well. The author provides us a detailed profile of the units operating in the region and brings forth challenges faced by them.

-- S Senthil Kumar
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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Entrepreneurship Development