The primary responsibility of doctors includes saving the life of individuals. A doctor’s job is not only to diagnose and provide treatment for his patients but also to understand their feelings and emotions. The quality of the communication between the physician and the patient has a positive influence on patient satisfaction measure (Mercer et al., 2008; Moret et al., 2008; and Lin et al., 2009).
Job satisfaction is negatively related to job turnover (Freeman, 1978; McEvoy and Weiss, 1984; Cascio, 1985; and Akerlof et al., 1988) and absenteeism (Clegg, 1983), and positively related to productivity (Mangione and Quinn, 1975). Therefore, it is useful to understand which job characteristics and provisions increase job satisfaction.
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