Human Resource Information
Systems (HRIS) is a tool which assists
the HR professional to provide faster
service, of better quality, which is
seamlessly linked, consequently helping
the organization gain strategic
advantage (Hannon et al., 1996).
Broderick and Boudreau (1992) have
defined HRIS as “the composite of
databases, computer applications,
hardware and software that are used
to record, store, manage, deliver,
Research Note
present and manipulate data for human
resources.” The component of HRIS
includes people, policies, procedures
and data required to manage HR,
besides the technical part (i.e.,
hardware and software) (Kavanagh
et al., 1990).
A functional HRIS caters to the
information needs of a range of
potential users, and the information may
be intended to facilitate or support
strategic, tactical and operational
decision making (for e.g., to evaluate
compensation strategy alternatives), to
evade litigation (for e.g., to identify
patterns that suggest any discrimination),
to assess programs, policies and
practices (for e.g., to examine the cost
of the sick leave policy), and/or to
support daily operations (for e.g.,
reminders of pay increases and making
sure that people are paid on time)
(Tannenbaum, 1990). Furthermore,
important processes such as employee
training, technology selection, integration
of departments and organizational
reporting structures are also supported
by a good HRIS (DeSanctis, 1986; Haines and Pitt, 1997; and Richards-
Carpenter, 1997). The last decade has
witnessed a significant rise in the
number of organizations collecting,
storing and analyzing data pertaining to
their HR using HRIS (Ball, 2001; Ngai and
Wat, 2006; and Hussain et al., 2007).
Almost every organization has implemented
some form of HRIS (Richards,
1997). Different types of organizations
use different types of HRIS applications
and there is equal diversity in the
resultant benefits (Cholak and Simons,
1991; Haines and Pitt, 1997; and
Richards, 1997). Sophisticated HRIS has
the potential to help the HR function in
developing business strategy and thus
improve an organization’s performance
(Broderick and Boudreau, 1992).
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