Human Resource Information System (HRIS) is defined as interrelated components
working together to collect, process, store and disseminate information to support
decision making, coordination, control, analysis and utilization of an organization’s human
resources management activities (Laudon and Laudon, 1998). The concept has three
stages of development: the first stage is automatic processing of the routine information
relating to the routine paper work at the operational levels in the organization; the second
stage of Management Information System (MIS) involves detailed inquiry and report
generation flexibility; the third stage is Decision Support System which facilitates
decisions at higher levels in the organization. Hence, HRIS is considered as a systematic
procedure for collecting, storing, maintaining and recovering data required by the
organizations about their human resources, personal activities and organizational
characteristics (Kovach et al., 2002). HRIS has different uses and benefits; it helps
recording and analyzing the information related to the employees and the organization,
and it helps in maintaining documents, such as employee handbooks, emergency
evacuation procedures and safety procedure (Fletcher, 2005; and Lee, 2008). In many organizations, HRIS has been used to support their daily HRM operations (Ball, 2001;
Hussain et al., 2007; and Delorme and Archand, 2010). However, HRIS should be used
not only for administrative purposes but also for strategic decision-making purposes.
Many institutions, for lack of realization, pay scant attention to a basic issue like HRIS
and talk of cutting-edge human strategies. In the absence of a proper flow of information
and data, many HR decisions are taken in a subjective and ad hoc manner. Due to this,
organizations not only fail to realize their human potential but also demotivate their
employees with their subjective and unsystematic decisions, derived from either
unsystematic data or no data. In this context, the present study helps professionals to
design and implement a robust HRIS practice.
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