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The IUP Journal of International Relations
Focus

Africa entered the 21st century as the poorest, the most technologically backward, and the most marginalized region of the world. Many African countries, especially Sub-Saharan Africa, are lagging behind in economic development and continue to stagger under extreme poverty. The lack of basic amenities like nutritious food, clothing and housing, poor health services, widespread prevalence of diseases like HIV/AIDS, persistent drought, endemic corruption, bad governance, weak institutions and so on are some of the foremost development challenges of Africa.

Most of the African economies are import-dependent and debt distressed, and still rely a lot on foreign aid. The international financial institutions like the World Bank and IMF, and western countries like the US, Japan and European Union have provided billions of dollars in aid to the poorest countries in Africa. Several initiatives have also been taken to eradicate poverty. In spite of these measures, there is still a long way to go and much remains to be done. The first two papers of this issue examine some of the development challenges of Africa.
Joshua Olusegun Bolarinwa, in the paper, “Reforms and Development Initiatives in Africa”, opines that many African countries, despite huge deposits of mineral wealth and significant agricultural resources, are still in their early stages of economic development and face a unique developmental challenge. African countries are bedeviled by a host of severe problems like crushing debt, mass unemployment, weak institutions, poor leadership, decline in human welfare, corruption, etc. The author assesses the level of reforms in relation to development initiatives in Africa and considers that reforms need high-level leadership, commitment and political will and are likely to succeed if undertaken through consultations with the stakeholders, i.e., those likely to be affected by them.

Benjamin Uchenna Anaemene, in the paper, “Beyond Human Rights: International Organizations and the Challenge of Health Development in Africa”, investigates the important health challenges that Africa is facing today. Poverty, malnutrition, high fertility, high infant mortality and morbidity, HIV/AIDS epidemic, malaria and recrudescence of tuberculosis are ravaging Africa. The author argues that international organizations have a moral obligation to redress underdevelopment and improve the health and wellbeing of Africans. They should tackle the health challenges from an ethical dimension by adopting the principles of beneficence and justice.

Walter Hatch, in the paper, “Activism with Chinese Characteristics: Navigating the Sloping, Uncertain Terrain of Civil Society in China”, examines the nature and behavior of civil society activists in China. Civil society in China is more compliant or cooperative than adversarial. The different institutional conditions have fostered a more collaborative style of activism. The party-state knows that by collaborating with NGOs, it can streamline the public bureaucracy, enhance its own legitimacy, and tap into global financial networks. The author also documents various ways in which activists navigate the uncertain terrain and pyramidal structure of civil society in China.

-- Kalluri Raj Reddy
Consulting Editor

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Automated Teller Machines (ATMs): The Changing Face of Banking in India

Bank Management
Information and communication technology has changed the way in which banks provide services to its customers. These days the customers are able to perform their routine banking transactions without even entering the bank premises. ATM is one such development in recent years, which provides remote banking services all over the world, including India. This paper analyzes the development of this self-service banking in India based on the secondary data.

The Information and Communication Technology (ICT) is playing a very important role in the progress and advancement in almost all walks of life. The deregulated environment has provided an opportunity to restructure the means and methods of delivery of services in many areas, including the banking sector. The ICT has been a focused issue in the past two decades in Indian banking. In fact, ICTs are enabling the banks to change the way in which they are functioning. Improved customer service has become very important for the very survival and growth of banking sector in the reforms era. The technological advancements, deregulations, and intense competition due to the entry of private sector and foreign banks have altered the face of banking from one of mere intermediation to one of provider of quick, efficient and customer-friendly services. With the introduction and adoption of ICT in the banking sector, the customers are fast moving away from the traditional branch banking system to the convenient and comfort of virtual banking. The most important virtual banking services are phone banking, mobile banking, Internet banking and ATM banking. These electronic channels have enhanced the delivery of banking services accurately and efficiently to the customers. The ATMs are an important part of a bank’s alternative channel to reach the customers, to showcase products and services and to create brand awareness. This is reflected in the increase in the number of ATMs all over the world. ATM is one of the most widely used remote banking services all over the world, including India. This paper analyzes the growth of ATMs of different bank groups in India.
International Scenario

If ATMs are largely available over geographically dispersed areas, the benefit from using an ATM will increase as customers will be able to access their bank accounts from any geographic location. This would imply that the value of an ATM network increases with the number of available ATM locations, and the value of a bank network to a customer will be determined in part by the final network size of the banking system. The statistical information on the growth of branches and ATM network in select countries.

Indian Scenario

The financial services industry in India has witnessed a phenomenal growth, diversification and specialization since the initiation of financial sector reforms in 1991. Greater customer orientation is the only way to retain customer loyalty and withstand competition in the liberalized world. In a market-driven strategy of development, customer preference is of paramount importance in any economy. Gone are the days when customers used to come to the doorsteps of banks. Now the banks are required to chase the customers; only those banks which are customercentric and extremely focused on the needs of their clients can succeed in their business today.

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International Relations