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The IUP Journal of Soft Skills
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Satya Nadella, in an interview to The New York Times (published on February
20, 2014)1, his first since taking over as the CEO of Microsoft, was asked the
following question: “What were some early leadership lessons for you?” And Nadella, with his characteristic simplicity and candor, responded:
I played on my school’s cricket team, and there was one incident that just was very stunning to me. I was a bowler—like a pitcher in baseball—and I was throwing very ordinary stuff one day. So the captain took over from me and got the team a breakthrough, and then he let me take over again.
I never asked him why he did that, but my impression is that he knew he would destroy my confidence if he didn’t put me back in. And I went on to take a lot more wickets after that. It was a subtle, important leadership lesson about when to intervene and when to build the confidence of the team. I think that is perhaps the No. 1 thing that leaders have to do: to bolster the confidence of the people you’re leading.
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